Campo de inicio0/2
Start dateFecha de inicioFecha de inicio
Campo de fin0/2
Due dateduedate (sistema)
Estado actual
Tareas activas por estado del workflow
Por hacer
2- Abierto2(0📅)
📅 = con fechas (visibles en Gantt)
Debug — campos raw del primer issue
Buscá los campos que tengan valor de fecha y avisame el ID.
{
"statuscategorychangedate": "2026-08-27T10:46:43.864-0600",
"customfield_10073": [],
"customfield_10074": null,
"customfield_10075": null,
"customfield_10076": null,
"customfield_10077": null,
"fixVersions": [],
"statusCategory": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/statuscategory/2",
"id": 2,
"key": "new",
"colorName": "blue-gray",
"name": "To Do"
},
"customfield_10078": null,
"customfield_10079": null,
"resolution": null,
"customfield_10114": null,
"customfield_10104": null,
"lastViewed": "2026-09-02T08:56:18.255-0600",
"customfield_11395": null,
"customfield_11394": null,
"customfield_10065": null,
"customfield_10066": null,
"priority": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/priority/3",
"iconUrl": "https://albatrosservices.atlassian.net/images/icons/priorities/medium_new.svg",
"name": "Medium",
"id": "3"
},
"customfield_10067": null,
"customfield_10101": null,
"labels": [],
"customfield_12005": null,
"customfield_10103": null,
"customfield_10973": null,
"customfield_10974": null,
"customfield_10975": null,
"customfield_10976": null,
"timeestimate": null,
"aggregatetimeoriginalestimate": null,
"versions": [],
"issuelinks": [
{
"id": "23133",
"self": "https://albatrosservices.atlassian.net/rest/api/3/issueLink/23133",
"type": {
"id": "10003",
"name": "Relates",
"inward": "relates to",
"outward": "relates to",
"self": "https://albatrosservices.atlassian.net/rest/api/3/issueLinkType/10003"
},
"outwardIssue": {
"id": "67518",
"key": "GDTSA-997",
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/67518",
"fields": {
"summary": "DIUN-30 Back office, no deja dividir pedidos",
"status": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/status/10487",
"description": "",
"iconUrl": "https://albatrosservices.atlassian.net/",
"name": "REPORTAR AL CLIENTE",
"id": "10487",
"statusCategory": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/statuscategory/4",
"id": 4,
"key": "indeterminate",
"colorName": "yellow",
"name": "In Progress"
}
},
"priority": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/priority/3",
"iconUrl": "https://albatrosservices.atlassian.net/images/icons/priorities/medium_new.svg",
"name": "Medium",
"id": "3"
},
"issuetype": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/issuetype/10419",
"id": "10419",
"description": "Las tareas realizan un seguimiento de los trabajos pequeños e independientes.",
"iconUrl": "https://albatrosservices.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10318?size=medium",
"name": "Tarea",
"subtask": false,
"avatarId": 10318,
"entityId": "c294000d-9220-435a-8ce4-71c0f876c7e3",
"hierarchyLevel": 0
}
}
}
}
],
"assignee": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"status": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/status/10088",
"description": "JIRA Service Desk lo generó automáticamente durante la importación del flujo de trabajo",
"iconUrl": "https://albatrosservices.atlassian.net/images/icons/status_generic.gif",
"name": "Abierto",
"id": "10088",
"statusCategory": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/statuscategory/2",
"id": 2,
"key": "new",
"colorName": "blue-gray",
"name": "To Do"
}
},
"components": [
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/component/10337",
"id": "10337",
"name": "Backoffice",
"description": "Sitio de administración de plataforma"
}
],
"customfield_10050": null,
"customfield_11260": null,
"customfield_10051": {
"languageCode": "es",
"displayName": "Spanish"
},
"customfield_10053": {
"id": "139",
"name": "Tiempo hasta resolución",
"_links": {
"self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/67516/sla/139"
},
"completedCycles": [],
"ongoingCycle": {
"startTime": {
"iso8601": "2026-08-27T10:46:42-0600",
"jira": "2026-08-27T10:46:42.951-0600",
"friendly": "Thursday 10:46 AM",
"epochMillis": 1787849202951
},
"breachTime": {
"iso8601": "2026-08-27T14:46:42-0600",
"jira": "2026-08-27T14:46:42.951-0600",
"friendly": "Thursday 2:46 PM",
"epochMillis": 1787863602951
},
"breached": true,
"paused": false,
"withinCalendarHours": false,
"goalDuration": {
"millis": 14400000,
"friendly": "4h"
},
"elapsedTime": {
"millis": 137597049,
"friendly": "38h 13m"
},
"remainingTime": {
"millis": -123197049,
"friendly": "-34h 13m"
}
}
},
"customfield_10054": {
"id": "138",
"name": "Tiempo hasta primera respuesta",
"_links": {
"self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/67516/sla/138"
},
"completedCycles": [
{
"startTime": {
"iso8601": "2026-08-27T10:46:42-0600",
"jira": "2026-08-27T10:46:42.951-0600",
"friendly": "Thursday 10:46 AM",
"epochMillis": 1787849202951
},
"stopTime": {
"iso8601": "2026-08-27T10:47:00-0600",
"jira": "2026-08-27T10:47:00.817-0600",
"friendly": "Thursday 10:47 AM",
"epochMillis": 1787849220817
},
"breachTime": {
"iso8601": "2026-08-27T12:46:42-0600",
"jira": "2026-08-27T12:46:42.951-0600",
"friendly": "Thursday 12:46 PM",
"epochMillis": 1787856402951
},
"breached": false,
"goalDuration": {
"millis": 7200000,
"friendly": "2h"
},
"elapsedTime": {
"millis": 17866,
"friendly": "0m"
},
"remainingTime": {
"millis": 7182134,
"friendly": "1h 59m"
}
}
]
},
"customfield_10055": {
"id": "137",
"name": "Tiempo para cerrar después de la resolución",
"_links": {
"self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/67516/sla/137"
},
"completedCycles": []
},
"customfield_10056": {
"id": "136",
"name": "Tiempo para aprobar un cambio normal",
"_links": {
"self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/67516/sla/136"
},
"completedCycles": []
},
"customfield_10970": null,
"customfield_10057": null,
"customfield_10058": null,
"customfield_10971": null,
"customfield_10972": null,
"customfield_10059": null,
"customfield_10049": null,
"aggregatetimeestimate": null,
"customfield_10967": null,
"customfield_10968": null,
"customfield_10969": null,
"customfield_11817": null,
"creator": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3A0e1a17d8-e348-4fa5-b6c2-8cf99cc40a42",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:0e1a17d8-e348-4fa5-b6c2-8cf99cc40a42",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "KARLA GABRIELA TURCIOS GOMER",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"subtasks": [],
"customfield_10040": null,
"customfield_10041": null,
"customfield_10042": null,
"reporter": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3A0e1a17d8-e348-4fa5-b6c2-8cf99cc40a42",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:0e1a17d8-e348-4fa5-b6c2-8cf99cc40a42",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "KARLA GABRIELA TURCIOS GOMER",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"customfield_10043": null,
"aggregateprogress": {
"progress": 0,
"total": 0
},
"customfield_10044": null,
"customfield_10045": null,
"customfield_10046": null,
"customfield_10047": null,
"customfield_10048": null,
"customfield_10038": null,
"customfield_10039": null,
"progress": {
"progress": 0,
"total": 0
},
"votes": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/DIUN-30/votes",
"votes": 0,
"hasVoted": false
},
"worklog": {
"startAt": 0,
"maxResults": 20,
"total": 0,
"worklogs": []
},
"issuetype": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/issuetype/10011",
"id": "10011",
"description": "Para interrupciones o incidentes del sistema. Creado por el panel de servicio de JIRA.",
"iconUrl": "https://albatrosservices.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10530?size=medium",
"name": "Incidente",
"subtask": false,
"avatarId": 10530,
"hierarchyLevel": 0
},
"timespent": null,
"customfield_10030": null,
"project": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/project/10751",
"id": "10751",
"key": "DIUN",
"name": "DIUNSA - CLOUD SALES MOBILE",
"projectTypeKey": "service_desk",
"simplified": false,
"avatarUrls": {
"48x48": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/10918",
"24x24": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/10918?size=small",
"16x16": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/10918?size=xsmall",
"32x32": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/10918?size=medium"
},
"projectCategory": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/projectCategory/10000",
"id": "10000",
"description": "WEB + APP + CLOUD",
"name": "DIVISION MOVILIDAD Y CLOUD"
}
},
"customfield_10031": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/customFieldOption/10005",
"value": "Significant / Large",
"id": "10005"
},
"customfield_10032": null,
"customfield_10550": null,
"customfield_10033": null,
"aggregatetimespent": null,
"customfield_10034": null,
"customfield_10551": null,
"customfield_10552": null,
"customfield_10035": null,
"customfield_10156": null,
"customfield_10036": null,
"customfield_10037": null,
"customfield_10027": null,
"customfield_10544": null,
"customfield_10028": null,
"customfield_10545": null,
"customfield_10029": null,
"customfield_10546": null,
"customfield_10547": null,
"customfield_10548": null,
"customfield_10549": null,
"resolutiondate": null,
"workratio": -1,
"watches": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/DIUN-30/watchers",
"watchCount": 1,
"isWatching": true
},
"issuerestriction": {
"issuerestrictions": {},
"shouldDisplay": false
},
"created": "2026-08-27T10:46:42.951-0600",
"customfield_10540": null,
"customfield_10541": null,
"customfield_10542": null,
"customfield_10025": {
"_links": {
"jiraRest": "https://albatrosservices.atlassian.net/rest/api/2/issue/67516",
"web": "https://albatrosservices.atlassian.net/servicedesk/customer/portal/131/DIUN-30",
"agent": "https://albatrosservices.atlassian.net/browse/DIUN-30",
"self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/67516"
},
"requestType": {
"_expands": [
"field"
],
"id": "394",
"_links": {
"self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/servicedesk/131/requesttype/394"
},
"name": "Informar de un problema del sistema",
"description": "¿Tienes problemas con un sistema?",
"helpText": "Cuéntanos acerca de tu problema, por favor trata de ser lo más detallado posible e incluye capturas de pantalla o documentos de ser necesario",
"defaultName": "Informar de un problema del sistema",
"issueTypeId": "10011",
"serviceDeskId": "131",
"portalId": "131",
"groupIds": [
"204"
],
"icon": {
"id": "10508",
"_links": {
"iconUrls": {
"48x48": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/SD_REQTYPE/avatar/10508?size=large",
"24x24": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/SD_REQTYPE/avatar/10508?size=small",
"16x16": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/SD_REQTYPE/avatar/10508?size=xsmall",
"32x32": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/SD_REQTYPE/avatar/10508?size=medium"
}
}
}
},
"currentStatus": {
"status": "Abierto",
"statusCategory": "NEW",
"statusDate": {
"iso8601": "2026-08-27T10:46:42-0600",
"jira": "2026-08-27T10:46:42.951-0600",
"friendly": "Thursday 10:46 AM",
"epochMillis": 1787849202951
}
}
},
"customfield_10543": null,
"customfield_10026": [],
"customfield_10533": null,
"customfield_11226": null,
"customfield_11227": null,
"customfield_10534": null,
"customfield_10018": null,
"customfield_10535": null,
"customfield_10536": null,
"customfield_10537": null,
"customfield_10538": null,
"customfield_10539": null,
"updated": "2026-09-02T11:25:41.580-0600",
"customfield_10090": null,
"customfield_10091": null,
"customfield_10092": null,
"customfield_10093": null,
"timeoriginalestimate": null,
"description": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buenos días "
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "En back office no se pueden dividir pedidos si no hay inventario en cd y no debería de ser asi ya que el pedido principal tiene la reserva del producto."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Se debe de poder dividir el pedido ya que se esta jalando la reserva del pedido principal."
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "4a29c3c9-6b29-47e2-a87d-e0f416ad57da",
"alt": "image-20260827-164527.png",
"collection": "",
"height": 659,
"width": 1371
}
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Slds."
}
]
},
{
"type": "paragraph"
}
]
},
"customfield_10010": null,
"customfield_10011": "0|i0324u:",
"customfield_10012": "2026-08-27T10:47:00.817-0600",
"customfield_10530": null,
"customfield_10013": null,
"customfield_10531": null,
"customfield_10532": null,
"customfield_11225": null,
"timetracking": {},
"customfield_10522": null,
"customfield_10523": null,
"customfield_10524": null,
"security": null,
"customfield_10525": null,
"customfield_10008": null,
"customfield_10526": null,
"attachment": [
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/64100",
"id": "64100",
"filename": "image-20260827-164527.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3A0e1a17d8-e348-4fa5-b6c2-8cf99cc40a42",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:0e1a17d8-e348-4fa5-b6c2-8cf99cc40a42",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "KARLA GABRIELA TURCIOS GOMER",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-08-27T10:46:43.201-0600",
"size": 151077,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/64100",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/64100"
}
],
"customfield_10527": null,
"customfield_10528": null,
"customfield_10529": null,
"summary": "Back office, no deja dividir pedidos",
"customfield_10080": null,
"customfield_10081": null,
"customfield_10082": null,
"customfield_10085": null,
"customfield_10001": null,
"customfield_10122": null,
"customfield_10004": [],
"customfield_10115": null,
"customfield_10116": null,
"environment": null,
"customfield_10117": null,
"duedate": null,
"comment": {
"comments": [
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/67516/comment/75572",
"id": "75572",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Estimado Equipo, 📊"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "📩 Ticket recibido correctamente."
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "⚙️ En proceso de revisión y asignación."
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "📌 Compartiremos avances a la brevedad."
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "Soporte Albatros | Agosto 2026 🌱"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "Enlace interno de seguimiento del equipo de soporte "
},
{
"type": "text",
"text": "No realizar click",
"marks": [
{
"type": "link",
"attrs": {
"href": "https://albatrosservices.atlassian.net/browse/GDTSA-997"
}
}
]
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-08-27T10:47:00.817-0600",
"updated": "2026-08-27T10:47:00.817-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/67516/comment/75669",
"id": "75669",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Actualización del equipo de soporte:"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buen día"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "Vamos a necesitar ver en un meet este caso cuando se les vuelva a presentar para poder revisar la información al momento y poder llegar al punto origen del error."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Quedo atento a sus comentarios sobre lo mencionado"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Saludos"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-09-02T08:53:59.762-0600",
"updated": "2026-09-02T08:53:59.762-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/67516/comment/75688",
"id": "75688",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Actualización del equipo de soporte:"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buenos días equipo"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Se va a realizar una revisión para identicar el cambio a realizar para poder omitir la validación de stock en la división de pedidos, al tenes los pasos listos y el cambio subido vamos a coordinar un meet para realizar una prueba controlada."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Saludos"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-09-02T11:25:41.580-0600",
"updated": "2026-09-02T11:25:41.580-0600",
"jsdPublic": true
}
],
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/67516/comment",
"maxResults": 3,
"total": 3,
"startAt": 0
}
}septiembre de 2026
octubre de 2026
noviembre de 2026
diciembre de 2026
enero de 2027
Asignado
7 sept
14 sept
21 sept
28 sept
5 oct
12 oct
19 oct
26 oct
2 nov
9 nov
16 nov
23 nov
30 nov
7 dic
14 dic
21 dic
28 dic
4 ene
hoy
?
Sin asignar
2 tareas
≈DIUNDIUN-30AbiertoBack office, no deja dividir pedidos
≈DIUNDIUN-29AbiertoCatalogo de fotos en excel SIM - Diunsa
Por hacerEn progresoHechoChoqueHoy←Inicio anterior≈Fechas estimadasLLidera proyecto2 tareas en el gráfico
Carga por persona
Todas las tareas activas asignadas, incluyendo las que no entran al Gantt
1 persona
?
Sin asignar
2 tareas2
- DIUN-29Catalogo de fotos en excel SIM - DiunsaAbiertosin fechas
- DIUN-30Back office, no deja dividir pedidosAbiertosin fechas