DIUNSA - CLOUD SALES MOBILE
service_deskDIVISION MOVILIDAD Y CLOUD
AS
Agente SoporteInventario de campos
Sample de los últimos 4 issues. El fill rate indica % con valor.
37en uso
| Campo | Tipo | Origen | Fill rate | Ejemplo |
|---|---|---|---|---|
[CHART] Date of First Response customfield_10012 | datetime | custom | 100% 4/4 | 2026-07-30T21:34:00.233-0600 |
Impact customfield_10031 | option | custom | 100% 4/4 | Moderate / Limited |
Rank customfield_10011 | any | custom | 100% 4/4 | 0|i02z8e: |
Request language customfield_10051 | sd-request-lang | custom | 100% 4/4 | Spanish |
Request Type customfield_10025 | sd-customerrequesttype | custom | 100% 4/4 | {"_links":{"jiraRest":"https://albatrosservices.atlassian.ne… |
Tiempo hasta primera respuesta customfield_10054 | sd-servicelevelagreement | custom | 100% 4/4 | Tiempo hasta primera respuesta |
Tiempo hasta resolución customfield_10053 | sd-servicelevelagreement | custom | 100% 4/4 | Tiempo hasta resolución |
Tiempo para aprobar un cambio normal customfield_10056 | sd-servicelevelagreement | custom | 100% 4/4 | Tiempo para aprobar un cambio normal |
Tiempo para cerrar después de la resolución customfield_10055 | sd-servicelevelagreement | custom | 100% 4/4 | Tiempo para cerrar después de la resolución |
Assignee assignee | user | system | 100% 4/4 | Agente Soporte |
Attachment attachment | array | system | 100% 4/4 | {"self":"https://albatrosservices.atlassian.net/rest/api/3/a… |
Comment comment | comments-page | system | 100% 4/4 | {"comments":[{"self":"https://albatrosservices.atlassian.net… |
Components components | array | system | 100% 4/4 | Backoffice |
Created created | datetime | system | 100% 4/4 | 2026-07-20T15:01:38.701-0600 |
Creator creator | user | system | 100% 4/4 | KARLA GABRIELA TURCIOS GOMER |
Description description | string | system | 100% 4/4 | {"type":"doc","version":1,"content":[{"type":"paragraph","co… |
Issue Type issuetype | issuetype | system | 100% 4/4 | Incidente |
Log Work worklog | array | system | 100% 4/4 | {"startAt":0,"maxResults":20,"total":0,"worklogs":[]} |
Priority priority | priority | system | 100% 4/4 | Medium |
Progress progress | progress | system | 100% 4/4 | {"progress":0,"total":0} |
Project project | project | system | 100% 4/4 | DIUNSA - CLOUD SALES MOBILE |
Reporter reporter | user | system | 100% 4/4 | KARLA GABRIELA TURCIOS GOMER |
Restrict to issuerestriction | issuerestriction | system | 100% 4/4 | {"issuerestrictions":{},"shouldDisplay":false} |
Status status | status | system | 100% 4/4 | Completado |
Status Category statusCategory | statusCategory | system | 100% 4/4 | Done |
Status Category Changed statuscategorychangedate | datetime | system | 100% 4/4 | 2026-07-30T21:34:09.999-0600 |
Summary summary | string | system | 100% 4/4 | Back office-SIM |
Updated updated | datetime | system | 100% 4/4 | 2026-07-30T21:34:09.999-0600 |
Votes votes | votes | system | 100% 4/4 | {"self":"https://albatrosservices.atlassian.net/rest/api/3/i… |
Watchers watches | watches | system | 100% 4/4 | {"self":"https://albatrosservices.atlassian.net/rest/api/3/i… |
Work Ratio workratio | number | system | 100% 4/4 | -1 |
Σ Progress aggregateprogress | progress | system | 100% 4/4 | {"progress":0,"total":0} |
Last Viewed lastViewed | datetime | system | 50% 2/4 | 2026-09-02T08:56:18.255-0600 |
Linked Issues issuelinks | array | system | 50% 2/4 | {"id":"23133","self":"https://albatrosservices.atlassian.net… |
[CHART] Time in Status customfield_10013 | any | custom | 25% 1/4 | 10088_*:*_1_*:*_887551298_*|*_10035_*:*_1_*:*_0 |
Resolution resolution | resolution | system | 25% 1/4 | Won't Do |
Resolved resolutiondate | datetime | system | 25% 1/4 | 2026-07-30T21:34:09.964-0600 |
Agent Sessions customfield_11817 | array | custom | 0% 0/4 | — |
Approvals customfield_10029 | sd-approvals | custom | 0% 0/4 | — |
Approvers customfield_10030 | array | custom | 0% 0/4 | — |
Atlassian project customfield_10968 | string | custom | 0% 0/4 | — |
Atlassian project status customfield_10969 | string | custom | 0% 0/4 | — |
CAB customfield_10046 | array | custom | 0% 0/4 | — |
Cargo customfield_10552 | string | custom | 0% 0/4 | — |
Categoría customfield_10101 | option | custom | 0% 0/4 | — |
Change completion date customfield_10036 | datetime | custom | 0% 0/4 | — |
Change managers customfield_10045 | array | custom | 0% 0/4 | — |
Change reason customfield_10034 | option | custom | 0% 0/4 | — |
Change risk customfield_10033 | option | custom | 0% 0/4 | — |
Change start date customfield_10035 | datetime | custom | 0% 0/4 | — |
Change type customfield_10032 | option | custom | 0% 0/4 | — |
Ciudad customfield_10525 | string | custom | 0% 0/4 | — |
Color de la incidencia customfield_10059 | string | custom | 0% 0/4 | — |
Comments customfield_10973 | number | custom | 0% 0/4 | — |
Compañero customfield_10545 | array | custom | 0% 0/4 | — |
Delivery progress customfield_10974 | string | custom | 0% 0/4 | — |
Delivery status customfield_10976 | string | custom | 0% 0/4 | — |
Departamento customfield_10524 | option | custom | 0% 0/4 | — |
Derecho customfield_11395 | array | custom | 0% 0/4 | — |
Design customfield_11226 | array | custom | 0% 0/4 | — |
Dirección de correo electrónico de la empresa customfield_10536 | string | custom | 0% 0/4 | — |
Dirección de correo electrónico personal customfield_10540 | string | custom | 0% 0/4 | — |
Dirección postal customfield_10541 | string | custom | 0% 0/4 | — |
Diseño customfield_10114 | array | custom | 0% 0/4 | — |
Encargados de responder customfield_10073 | array | custom | 0% 0/4 | — |
Epic Link customfield_10008 | any | custom | 0% 0/4 | — |
Equipo customfield_10535 | string | custom | 0% 0/4 | — |
Estado residencial customfield_10542 | option | custom | 0% 0/4 | — |
Fecha de dimisión customfield_10549 | date | custom | 0% 0/4 | — |
Fecha de finalización customfield_10528 | datetime | custom | 0% 0/4 | — |
Fecha de inicio customfield_10532 | date | custom | 0% 0/4 | — |
Fecha de inicio customfield_10527 | datetime | custom | 0% 0/4 | — |
Fecha de nacimiento customfield_10539 | date | custom | 0% 0/4 | — |
Fecha/hora de la sesión de orientación customfield_10546 | datetime | custom | 0% 0/4 | — |
Final planificado customfield_10081 | datetime | custom | 0% 0/4 | — |
Flagged customfield_10018 | array | custom | 0% 0/4 | — |
Focus Areas customfield_10156 | array | custom | 0% 0/4 | — |
Formaciones obligatorias customfield_10547 | array | custom | 0% 0/4 | — |
Formularios asociados al crear la actividad customfield_11260 | array | custom | 0% 0/4 | — |
Gerente customfield_10529 | array | custom | 0% 0/4 | — |
Goals customfield_10117 | array | custom | 0% 0/4 | — |
Gravedad customfield_10076 | option | custom | 0% 0/4 | — |
Grupos de aprobación customfield_10074 | array | custom | 0% 0/4 | — |
Hardware afectado customfield_10075 | string | custom | 0% 0/4 | — |
ID del empleado customfield_10522 | string | custom | 0% 0/4 | — |
Idea archived customfield_10967 | option | custom | 0% 0/4 | — |
Idea archived by customfield_10970 | array | custom | 0% 0/4 | — |
Idea archived on customfield_10971 | datetime | custom | 0% 0/4 | — |
Incident manager customfield_12005 | user | custom | 0% 0/4 | — |
Incidente grave customfield_10122 | string | custom | 0% 0/4 | — |
Inicio planificado customfield_10080 | datetime | custom | 0% 0/4 | — |
Insights customfield_10972 | number | custom | 0% 0/4 | — |
Investigation reason customfield_10039 | option | custom | 0% 0/4 | — |
Issue color customfield_11225 | string | custom | 0% 0/4 | — |
Linked items customfield_10975 | number | custom | 0% 0/4 | — |
Locked forms customfield_10092 | number | custom | 0% 0/4 | — |
Necesidades en materia de accesibilidad customfield_10544 | string | custom | 0% 0/4 | — |
Nombre customfield_10530 | string | custom | 0% 0/4 | — |
Open forms customfield_10090 | number | custom | 0% 0/4 | — |
Operational categorization customfield_10041 | option-with-child | custom | 0% 0/4 | — |
Organización customfield_11394 | array | custom | 0% 0/4 | — |
Organizations customfield_10004 | array | custom | 0% 0/4 | — |
Pending reason customfield_10042 | option | custom | 0% 0/4 | — |
Percepción customfield_10116 | array | custom | 0% 0/4 | — |
Plan de implementación customfield_10077 | string | custom | 0% 0/4 | — |
Plan de prueba customfield_10079 | string | custom | 0% 0/4 | — |
Plan de retroceso customfield_10078 | string | custom | 0% 0/4 | — |
Primer apellido customfield_10538 | string | custom | 0% 0/4 | — |
Product categorization customfield_10040 | option-with-child | custom | 0% 0/4 | — |
Project overview key customfield_10103 | string | custom | 0% 0/4 | — |
Project overview status customfield_10104 | string | custom | 0% 0/4 | — |
Razón customfield_10534 | string | custom | 0% 0/4 | — |
Región customfield_10543 | option | custom | 0% 0/4 | — |
Request participants customfield_10026 | array | custom | 0% 0/4 | — |
Rol customfield_10523 | string | custom | 0% 0/4 | — |
Root cause customfield_10043 | string | custom | 0% 0/4 | — |
Satisfaction customfield_10027 | sd-feedback | custom | 0% 0/4 | — |
Satisfaction date customfield_10028 | datetime | custom | 0% 0/4 | — |
Segundo apellido customfield_10531 | string | custom | 0% 0/4 | — |
Selector de usuarios customfield_10533 | array | custom | 0% 0/4 | — |
Servicios afectados customfield_10067 | array | custom | 0% 0/4 | — |
Source customfield_10038 | option | custom | 0% 0/4 | — |
Sprint customfield_10010 | array | custom | 0% 0/4 | — |
Start date customfield_10057 | date | custom | 0% 0/4 | — |
Story point estimate customfield_10058 | number | custom | 0% 0/4 | — |
Submitted forms customfield_10091 | number | custom | 0% 0/4 | — |
Target end customfield_10066 | date | custom | 0% 0/4 | — |
Target start customfield_10065 | date | custom | 0% 0/4 | — |
Team customfield_10001 | team | custom | 0% 0/4 | — |
Tiempo para revisar un cambio normal customfield_10082 | sd-servicelevelagreement | custom | 0% 0/4 | — |
Time to approve normal change customfield_10050 | sd-servicelevelagreement | custom | 0% 0/4 | — |
Time to close after resolution customfield_10049 | sd-servicelevelagreement | custom | 0% 0/4 | — |
Time to first response customfield_10048 | sd-servicelevelagreement | custom | 0% 0/4 | — |
Time to resolution customfield_10047 | sd-servicelevelagreement | custom | 0% 0/4 | — |
Tipo de empleo customfield_10551 | option | custom | 0% 0/4 | — |
Tipo de permiso customfield_10526 | option | custom | 0% 0/4 | — |
Tipo de solicitud customfield_10537 | option | custom | 0% 0/4 | — |
Total forms customfield_10093 | number | custom | 0% 0/4 | — |
Ubicación del empleado customfield_10550 | string | custom | 0% 0/4 | — |
Último día de trabajo customfield_10548 | date | custom | 0% 0/4 | — |
Urgency customfield_10037 | option | custom | 0% 0/4 | — |
Vulnerabilidad customfield_10115 | any | custom | 0% 0/4 | — |
Vulnerability customfield_11227 | any | custom | 0% 0/4 | — |
Work category customfield_10085 | string | custom | 0% 0/4 | — |
Workaround customfield_10044 | string | custom | 0% 0/4 | — |
Affects versions versions | array | system | 0% 0/4 | — |
Due date duedate | date | system | 0% 0/4 | — |
Environment environment | string | system | 0% 0/4 | — |
Fix versions fixVersions | array | system | 0% 0/4 | — |
Labels labels | array | system | 0% 0/4 | — |
Original estimate timeoriginalestimate | number | system | 0% 0/4 | — |
Remaining Estimate timeestimate | number | system | 0% 0/4 | — |
Security Level security | securitylevel | system | 0% 0/4 | — |
Sub-tasks subtasks | array | system | 0% 0/4 | — |
Time Spent timespent | number | system | 0% 0/4 | — |
Time tracking timetracking | timetracking | system | 0% 0/4 | — |
Σ Original Estimate aggregatetimeoriginalestimate | number | system | 0% 0/4 | — |
Σ Remaining Estimate aggregatetimeestimate | number | system | 0% 0/4 | — |
Σ Time Spent aggregatetimespent | number | system | 0% 0/4 | — |