Orbit

CLOUD SALES MARKET - DIUNSA

1 issues activos · agrupados por asignado

Campo de inicio0/1
Start dateFecha de inicioFecha de inicio
Campo de fin0/1
Due dateduedate (sistema)

Estado actual

Tareas activas por estado del workflow

Por hacer
1
  • Abierto
    1(0📅)
📅 = con fechas (visibles en Gantt)

Debug — campos raw del primer issue

Buscá los campos que tengan valor de fecha y avisame el ID.

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