Campo de inicio0/8
Start dateFecha de inicioFecha de inicio
Campo de fin0/8
Due dateduedate (sistema)
Estado actual
Tareas activas por estado del workflow
Por hacer
2- Abierto2(0📅)
📅 = con fechas (visibles en Gantt)
En progreso
6- Trabajo en curso5(0📅)
- QAS1(0📅)
📅 = con fechas (visibles en Gantt)
Debug — campos raw del primer issue
Buscá los campos que tengan valor de fecha y avisame el ID.
{
"statuscategorychangedate": "2026-07-27T08:55:39.803-0600",
"customfield_10073": [],
"customfield_10074": null,
"customfield_10075": null,
"customfield_10076": null,
"customfield_10077": null,
"fixVersions": [],
"statusCategory": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/statuscategory/4",
"id": 4,
"key": "indeterminate",
"colorName": "yellow",
"name": "In Progress"
},
"customfield_10078": null,
"customfield_10079": null,
"resolution": null,
"customfield_10114": null,
"customfield_10104": null,
"lastViewed": "2026-08-31T11:12:26.305-0600",
"customfield_11395": null,
"customfield_11394": null,
"customfield_10065": null,
"customfield_10066": null,
"priority": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/priority/3",
"iconUrl": "https://albatrosservices.atlassian.net/images/icons/priorities/medium_new.svg",
"name": "Medium",
"id": "3"
},
"customfield_10067": null,
"customfield_10101": null,
"labels": [],
"customfield_12005": null,
"customfield_10103": null,
"customfield_10973": null,
"customfield_10974": null,
"customfield_10975": null,
"customfield_10976": null,
"timeestimate": null,
"aggregatetimeoriginalestimate": null,
"versions": [],
"issuelinks": [
{
"id": "18593",
"self": "https://albatrosservices.atlassian.net/rest/api/3/issueLink/18593",
"type": {
"id": "10003",
"name": "Relates",
"inward": "relates to",
"outward": "relates to",
"self": "https://albatrosservices.atlassian.net/rest/api/3/issueLinkType/10003"
},
"outwardIssue": {
"id": "54233",
"key": "GDTSA-824",
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54233",
"fields": {
"summary": "CLOUD-1046 Ordenes con mala asignación de tienda",
"status": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/status/10486",
"description": "",
"iconUrl": "https://albatrosservices.atlassian.net/",
"name": "EN PRUEBAS",
"id": "10486",
"statusCategory": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/statuscategory/4",
"id": 4,
"key": "indeterminate",
"colorName": "yellow",
"name": "In Progress"
}
},
"priority": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/priority/3",
"iconUrl": "https://albatrosservices.atlassian.net/images/icons/priorities/medium_new.svg",
"name": "Medium",
"id": "3"
},
"issuetype": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/issuetype/10419",
"id": "10419",
"description": "Las tareas realizan un seguimiento de los trabajos pequeños e independientes.",
"iconUrl": "https://albatrosservices.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10318?size=medium",
"name": "Tarea",
"subtask": false,
"avatarId": 10318,
"entityId": "c294000d-9220-435a-8ce4-71c0f876c7e3",
"hierarchyLevel": 0
}
}
}
}
],
"assignee": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"status": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/status/10034",
"description": "JIRA Service Desk lo generó automáticamente durante la importación del flujo de trabajo",
"iconUrl": "https://albatrosservices.atlassian.net/images/icons/status_generic.gif",
"name": "Trabajo en curso",
"id": "10034",
"statusCategory": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/statuscategory/4",
"id": 4,
"key": "indeterminate",
"colorName": "yellow",
"name": "In Progress"
}
},
"components": [
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/component/10107",
"id": "10107",
"name": "Backoffice",
"description": "Sitio de administración de plataforma"
}
],
"customfield_10050": null,
"customfield_11260": null,
"customfield_10051": {
"languageCode": "es",
"displayName": "Spanish"
},
"customfield_10053": {
"id": "19",
"name": "Tiempo hasta resolución",
"_links": {
"self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/54232/sla/19"
},
"completedCycles": [],
"ongoingCycle": {
"startTime": {
"iso8601": "2026-05-25T12:00:54-0600",
"jira": "2026-05-25T12:00:54.671-0600",
"friendly": "25/May/26 12:00 PM",
"epochMillis": 1779732054671
},
"breachTime": {
"iso8601": "2026-05-25T16:00:54-0600",
"jira": "2026-05-25T16:00:54.671-0600",
"friendly": "25/May/26 4:00 PM",
"epochMillis": 1779746454671
},
"breached": true,
"paused": false,
"withinCalendarHours": false,
"goalDuration": {
"millis": 14400000,
"friendly": "4h"
},
"elapsedTime": {
"millis": 2091545329,
"friendly": "580h 59m"
},
"remainingTime": {
"millis": -2077145329,
"friendly": "-576h 59m"
}
}
},
"customfield_10054": {
"id": "20",
"name": "Tiempo hasta primera respuesta",
"_links": {
"self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/54232/sla/20"
},
"completedCycles": [
{
"startTime": {
"iso8601": "2026-05-25T12:00:54-0600",
"jira": "2026-05-25T12:00:54.671-0600",
"friendly": "25/May/26 12:00 PM",
"epochMillis": 1779732054671
},
"stopTime": {
"iso8601": "2026-05-25T12:01:34-0600",
"jira": "2026-05-25T12:01:34.350-0600",
"friendly": "25/May/26 12:01 PM",
"epochMillis": 1779732094350
},
"breachTime": {
"iso8601": "2026-05-25T14:00:54-0600",
"jira": "2026-05-25T14:00:54.671-0600",
"friendly": "25/May/26 2:00 PM",
"epochMillis": 1779739254671
},
"breached": false,
"goalDuration": {
"millis": 7200000,
"friendly": "2h"
},
"elapsedTime": {
"millis": 39679,
"friendly": "1m"
},
"remainingTime": {
"millis": 7160321,
"friendly": "1h 59m"
}
}
]
},
"customfield_10055": {
"id": "21",
"name": "Tiempo para cerrar después de la resolución",
"_links": {
"self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/54232/sla/21"
},
"completedCycles": []
},
"customfield_10056": {
"id": "22",
"name": "Tiempo para aprobar un cambio normal",
"_links": {
"self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/54232/sla/22"
},
"completedCycles": []
},
"customfield_10970": null,
"customfield_10057": null,
"customfield_10058": null,
"customfield_10971": null,
"customfield_10972": null,
"customfield_10059": null,
"customfield_10049": null,
"aggregatetimeestimate": null,
"customfield_10967": null,
"customfield_10968": null,
"customfield_10969": null,
"customfield_11817": null,
"creator": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"subtasks": [],
"customfield_10040": null,
"customfield_10041": null,
"customfield_10042": null,
"reporter": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"customfield_10043": null,
"aggregateprogress": {
"progress": 0,
"total": 0
},
"customfield_10044": null,
"customfield_10045": null,
"customfield_10046": null,
"customfield_10047": null,
"customfield_10048": null,
"customfield_10038": null,
"customfield_10039": null,
"progress": {
"progress": 0,
"total": 0
},
"votes": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/CLOUD-1046/votes",
"votes": 0,
"hasVoted": false
},
"worklog": {
"startAt": 0,
"maxResults": 20,
"total": 0,
"worklogs": []
},
"issuetype": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/issuetype/10011",
"id": "10011",
"description": "Para interrupciones o incidentes del sistema. Creado por el panel de servicio de JIRA.",
"iconUrl": "https://albatrosservices.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10530?size=medium",
"name": "Incidente",
"subtask": false,
"avatarId": 10530,
"hierarchyLevel": 0
},
"timespent": null,
"customfield_10030": null,
"project": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/project/10075",
"id": "10075",
"key": "CLOUD",
"name": "Cloud Sales Market - INTUR",
"projectTypeKey": "service_desk",
"simplified": false,
"avatarUrls": {
"48x48": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/10603",
"24x24": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/10603?size=small",
"16x16": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/10603?size=xsmall",
"32x32": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/10603?size=medium"
},
"projectCategory": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/projectCategory/10000",
"id": "10000",
"description": "WEB + APP + CLOUD",
"name": "DIVISION MOVILIDAD Y CLOUD"
}
},
"customfield_10031": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/customFieldOption/10006",
"value": "Moderate / Limited",
"id": "10006"
},
"customfield_10032": null,
"customfield_10550": null,
"customfield_10033": null,
"aggregatetimespent": null,
"customfield_10034": null,
"customfield_10551": null,
"customfield_10552": null,
"customfield_10035": null,
"customfield_10156": null,
"customfield_10036": null,
"customfield_10037": null,
"customfield_10027": null,
"customfield_10544": null,
"customfield_10028": null,
"customfield_10545": null,
"customfield_10029": null,
"customfield_10546": null,
"customfield_10547": null,
"customfield_10548": null,
"customfield_10549": null,
"resolutiondate": null,
"workratio": -1,
"watches": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/CLOUD-1046/watchers",
"watchCount": 1,
"isWatching": true
},
"issuerestriction": {
"issuerestrictions": {},
"shouldDisplay": false
},
"created": "2026-05-25T12:00:54.671-0600",
"customfield_10540": null,
"customfield_10541": null,
"customfield_10542": null,
"customfield_10025": {
"_links": {
"jiraRest": "https://albatrosservices.atlassian.net/rest/api/2/issue/54232",
"web": "https://albatrosservices.atlassian.net/servicedesk/customer/portal/6/CLOUD-1046",
"agent": "https://albatrosservices.atlassian.net/browse/CLOUD-1046",
"self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/54232"
},
"requestType": {
"_expands": [
"field"
],
"id": "92",
"_links": {
"self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/servicedesk/6/requesttype/92"
},
"name": "Informar de un problema del sistema",
"description": "¿Tienes problemas con un sistema?",
"helpText": "Cuéntanos acerca de tu problema, por favor trata de ser lo más detallado posible e incluye capturas de pantalla o documentos de ser necesario",
"defaultName": "Informar de un problema del sistema",
"issueTypeId": "10011",
"serviceDeskId": "6",
"portalId": "6",
"groupIds": [
"26"
],
"icon": {
"id": "10508",
"_links": {
"iconUrls": {
"48x48": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/SD_REQTYPE/avatar/10508?size=large",
"24x24": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/SD_REQTYPE/avatar/10508?size=small",
"16x16": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/SD_REQTYPE/avatar/10508?size=xsmall",
"32x32": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/SD_REQTYPE/avatar/10508?size=medium"
}
}
}
},
"currentStatus": {
"status": "Trabajo en curso",
"statusCategory": "INDETERMINATE",
"statusDate": {
"iso8601": "2026-07-27T08:55:39-0600",
"jira": "2026-07-27T08:55:39.802-0600",
"friendly": "27/Jul/26 8:55 AM",
"epochMillis": 1785164139802
}
}
},
"customfield_10543": null,
"customfield_10026": [],
"customfield_10533": null,
"customfield_11226": null,
"customfield_11227": null,
"customfield_10534": null,
"customfield_10018": null,
"customfield_10535": null,
"customfield_10536": null,
"customfield_10537": null,
"customfield_10538": null,
"customfield_10539": null,
"updated": "2026-08-30T14:24:22.829-0600",
"customfield_10090": null,
"customfield_10091": null,
"customfield_10092": null,
"customfield_10093": null,
"timeoriginalestimate": null,
"description": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buen día, tenemos nuevamente reportes de ordenes generadas en una ciudad y se asigna a tienda de otra ciudad, adjunto todos los casos reportados hasta el momento:"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Orden del 09 de mayo, orden de Comayagua asignada a tienda de TGU"
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "6a9951ea-89d4-4faf-be8f-c670e88866e9",
"alt": "image-20260525-175556.png",
"collection": "",
"height": 152,
"width": 425
}
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Orden del 15 de mayo, Orden de Ceiba asignada a tienda de SPS"
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "1eb8f605-a6f0-4284-aace-8d17b4569f17",
"alt": "image-20260525-175712.png",
"collection": "",
"height": 26,
"width": 425
}
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Orden del 20 de mayo, orden de Comayagua asignada a tienda de TGU"
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "c5f94562-2e5d-4f6a-baca-2db90fd67de9",
"alt": "image-20260525-175750.png",
"collection": "",
"height": 144,
"width": 425
}
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Orden del 22 de mayo, Orden de TGU asignada a tienda de SPS"
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "5d1548ba-df46-4659-b8b1-2cb4e4d0464e",
"alt": "image-20260525-175842.png",
"collection": "",
"height": 169,
"width": 425
}
}
]
},
{
"type": "paragraph"
},
{
"type": "paragraph"
},
{
"type": "paragraph"
},
{
"type": "paragraph"
}
]
},
"customfield_10010": null,
"customfield_10011": "0|i02tpq:",
"customfield_10012": "2026-05-25T12:01:34.350-0600",
"customfield_10530": null,
"customfield_10013": null,
"customfield_10531": null,
"customfield_10532": null,
"customfield_11225": null,
"timetracking": {},
"customfield_10522": null,
"customfield_10523": null,
"customfield_10524": null,
"security": null,
"customfield_10525": null,
"customfield_10008": null,
"customfield_10526": null,
"attachment": [
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/51993",
"id": "51993",
"filename": "image-20260525-175556.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-05-25T12:00:56.113-0600",
"size": 117749,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/51993",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/51993"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/51990",
"id": "51990",
"filename": "image-20260525-175712.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-05-25T12:00:55.327-0600",
"size": 14277,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/51990",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/51990"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/51992",
"id": "51992",
"filename": "image-20260525-175750.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-05-25T12:00:55.887-0600",
"size": 64875,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/51992",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/51992"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/51991",
"id": "51991",
"filename": "image-20260525-175842.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-05-25T12:00:55.629-0600",
"size": 55313,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/51991",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/51991"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/53285",
"id": "53285",
"filename": "image-20260529-171604.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-05-29T11:16:58.704-0600",
"size": 40524,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/53285",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/53285"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/53566",
"id": "53566",
"filename": "image-20260531-190541.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-05-31T13:06:53.666-0600",
"size": 172799,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/53566",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/53566"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/53567",
"id": "53567",
"filename": "image-20260531-190619.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-05-31T13:06:54.047-0600",
"size": 57344,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/53567",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/53567"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/63102",
"id": "63102",
"filename": "image-20260722-172732.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-07-22T11:23:25.427-0600",
"size": 155042,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/63102",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/63102"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/63365",
"id": "63365",
"filename": "image-20260724-173317.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-07-24T11:33:54.879-0600",
"size": 42782,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/63365",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/63365"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/63461",
"id": "63461",
"filename": "image-20260729-175029.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-07-29T11:45:44.514-0600",
"size": 35530,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/63461",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/63461"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/63462",
"id": "63462",
"filename": "image-20260729-175036.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-07-29T11:45:44.923-0600",
"size": 230801,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/63462",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/63462"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/63499",
"id": "63499",
"filename": "image-20260730-002244.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-07-29T18:22:54.903-0600",
"size": 244973,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/63499",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/63499"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/63600",
"id": "63600",
"filename": "image-20260801-184947.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-08-01T12:51:17.153-0600",
"size": 404863,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/63600",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/63600"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/63601",
"id": "63601",
"filename": "image-20260801-185000.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-08-01T12:51:17.459-0600",
"size": 8083,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/63601",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/63601"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/63599",
"id": "63599",
"filename": "image-20260801-185052.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-08-01T12:51:16.755-0600",
"size": 22105,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/63599",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/63599"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/64128",
"id": "64128",
"filename": "image-20260830-202010.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-08-30T14:24:17.521-0600",
"size": 1220198,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/64128",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/64128"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/64127",
"id": "64127",
"filename": "image-20260830-202405.png",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-08-30T14:24:17.213-0600",
"size": 44450,
"mimeType": "image/png",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/64127",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/64127"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/63391",
"id": "63391",
"filename": "WhatsApp Image 2026-07-25 at 15.30.45.jpeg",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-07-26T23:20:40.322-0600",
"size": 91437,
"mimeType": "image/jpeg",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/63391",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/63391"
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/63392",
"id": "63392",
"filename": "WhatsApp Image 2026-07-26 at 10.07.20.jpeg",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-07-26T23:20:40.709-0600",
"size": 84103,
"mimeType": "image/jpeg",
"content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/63392",
"thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/63392"
}
],
"customfield_10527": null,
"customfield_10528": null,
"customfield_10529": null,
"summary": "Ordenes con mala asignación de tienda",
"customfield_10080": null,
"customfield_10081": null,
"customfield_10082": null,
"customfield_10085": null,
"customfield_10001": null,
"customfield_10122": null,
"customfield_10004": [],
"customfield_10115": null,
"customfield_10116": null,
"environment": null,
"customfield_10117": null,
"duedate": null,
"comment": {
"comments": [
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/60378",
"id": "60378",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Estimado Equipo, 📊"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "📩 Información recibida correctamente"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "⚙️ En proceso de revisión"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "📌 Compartiremos avances a la brevedad."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Soporte Albatros | Mayo 2026 🌱"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-05-31T13:06:59.409-0600",
"updated": "2026-05-31T13:06:59.409-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/62565",
"id": "62565",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Actualización del equipo de soporte:"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buenas tardes equipo."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Por favor validar con las versiones QAS Yuuju 4.5.2 Build 103 para el caso de Google y Huawei, para ios el testflight 4.5.2 Build 1"
}
]
},
{
"type": "heading",
"attrs": {
"level": 3
},
"content": [
{
"type": "text",
"text": "Pasos de reproducción"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Precondición: usuario cuya dirección de entrega activa es la "
},
{
"type": "text",
"text": "Principal",
"marks": [
{
"type": "strong"
}
]
},
{
"type": "text",
"text": "."
}
]
},
{
"type": "heading",
"attrs": {
"level": 4
},
"content": [
{
"type": "text",
"text": "Antes del fix (comportamiento defectuoso)"
}
]
},
{
"type": "orderedList",
"attrs": {
"order": 1
},
"content": [
{
"type": "listItem",
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Ir a la lista de direcciones de entrega."
}
]
}
]
},
{
"type": "listItem",
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Editar la dirección "
},
{
"type": "text",
"text": "Principal",
"marks": [
{
"type": "strong"
}
]
},
{
"type": "text",
"text": " (la que está en uso) y mover el pin a una"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "ubicación de "
},
{
"type": "text",
"text": "otra zona",
"marks": [
{
"type": "strong"
}
]
},
{
"type": "text",
"text": "; completar el formulario y guardar."
}
]
}
]
},
{
"type": "listItem",
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "El flujo regresa a la lista de direcciones. "
},
{
"type": "text",
"text": "No",
"marks": [
{
"type": "strong"
}
]
},
{
"type": "text",
"text": " presionar \"Usar\"."
}
]
}
]
},
{
"type": "listItem",
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Volver al home y realizar un pedido."
}
]
}
]
},
{
"type": "listItem",
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Resultado: el carrito y las tiendas mostradas siguen siendo de la zona"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "anterior y la orden se asigna a una "
},
{
"type": "text",
"text": "tienda incorrecta",
"marks": [
{
"type": "strong"
}
]
},
{
"type": "text",
"text": " (no se mostró el diálogo de \"se limpiarán los productos del carrito\" ni se refrescaron las tiendas)."
}
]
}
]
}
]
},
{
"type": "heading",
"attrs": {
"level": 4
},
"content": [
{
"type": "text",
"text": "Después del fix (comportamiento esperado)"
}
]
},
{
"type": "orderedList",
"attrs": {
"order": 1
},
"content": [
{
"type": "listItem",
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Ir a la lista de direcciones de entrega."
}
]
}
]
},
{
"type": "listItem",
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Editar la dirección "
},
{
"type": "text",
"text": "Principal",
"marks": [
{
"type": "strong"
}
]
},
{
"type": "text",
"text": " (la que está en uso) y mover el pin a otra"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "zona; completar el formulario y guardar."
}
]
}
]
},
{
"type": "listItem",
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Al iniciar la edición se muestra el diálogo \"¿Editar dirección de entrega?\""
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "y, al confirmar, se limpia el carrito."
}
]
}
]
},
{
"type": "listItem",
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "El flujo regresa a la lista; la dirección editada se re-selecciona"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "automáticamente y se refrescan las tiendas ("
},
{
"type": "text",
"text": "refreshHome",
"marks": [
{
"type": "code"
}
]
},
{
"type": "text",
"text": ")."
}
]
}
]
},
{
"type": "listItem",
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Resultado: el home muestra las tiendas de la "
},
{
"type": "text",
"text": "nueva zona",
"marks": [
{
"type": "strong"
}
]
},
{
"type": "text",
"text": " y cualquier"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "pedido se asigna a la "
},
{
"type": "text",
"text": "tienda correcta",
"marks": [
{
"type": "strong"
}
]
},
{
"type": "text",
"text": ", sin necesidad de presionar \"Usar\"."
}
]
}
]
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-06-05T13:20:36.673-0600",
"updated": "2026-06-05T13:20:36.673-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/64124",
"id": "64124",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buen Día."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Confirmando, el fix funciona correctamente"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-06-10T13:30:11.168-0600",
"updated": "2026-06-10T13:30:11.168-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/64126",
"id": "64126",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Estimado Equipo, 📊"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "📩 Información recibida correctamente"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "⚙️ En proceso de revisión"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "📌 Compartiremos avances a la brevedad."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Soporte Albatros | Junio 2026 🌱"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-06-10T13:30:12.698-0600",
"updated": "2026-06-10T13:30:12.698-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/64240",
"id": "64240",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Actualización del equipo de soporte:"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Gracias Roger por las validaciones, el fix está siendo llevado a producción junto a los despliegues de Sprint 1."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Procedemos a cerrar el ticket."
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-06-10T17:20:28.870-0600",
"updated": "2026-06-10T17:20:28.870-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74311",
"id": "74311",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buen Día."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Tenemos un nuevo caso posterior a la liberacion de la coreccion."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "En este caso la orden entro a CC01 Morazan a pesar de no estar configurado en la colonia BLVD. JUAN PABLO II"
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "f5f06232-2ef9-48e4-966c-6619ba53bdc6",
"alt": "image-20260722-172732.png",
"collection": "",
"height": 399,
"width": 1055
}
}
]
},
{
"type": "paragraph"
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-07-22T11:23:25.883-0600",
"updated": "2026-07-22T11:23:25.883-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74313",
"id": "74313",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Estimado Equipo, 📊"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "📩 Información recibida correctamente"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "⚙️ En proceso de revisión"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "📌 Compartiremos avances a la brevedad."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Soporte Albatros | Julio 2026 🌱"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-07-22T11:23:29.527-0600",
"updated": "2026-07-22T11:23:29.527-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74640",
"id": "74640",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buen día,"
}
]
},
{
"type": "paragraph"
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Tenemos nuevamente otro caso reportado de mala asignación de tienda, orden con dirección de Catacamas ingreso a tienda de SPS LC01"
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "33e4b0b1-9afc-4f3f-9f95-1cdfe62091f9",
"alt": "image-20260724-173317.png",
"collection": "",
"height": 310,
"width": 1262
}
}
]
},
{
"type": "paragraph"
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-07-24T11:33:55.273-0600",
"updated": "2026-07-24T11:33:55.273-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74642",
"id": "74642",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Estimado Equipo, 📊"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "📩 Información recibida correctamente"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "⚙️ En proceso de revisión"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "📌 Compartiremos avances a la brevedad."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Soporte Albatros | Julio 2026 🌱"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-07-24T11:33:58.961-0600",
"updated": "2026-07-24T11:33:58.961-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74675",
"id": "74675",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buen día, durante el fin de semana tuvimos dos nuevos reportes de ordenes con mala asignación de tienda, la primera una orden de CEIBA ingreso a tienda de TGU DD01 y la segunda orden de CATACAMAS ingreso a tienda de SPS LC01, adjunto imágenes"
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "8cb8a0bd-0a17-4195-ae86-2dca90d4959a",
"alt": "WhatsApp Image 2026-07-25 at 15.30.45.jpeg",
"collection": "",
"height": 612,
"width": 1371
}
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "255344e4-cf06-402f-872b-b70eb8490496",
"alt": "WhatsApp Image 2026-07-26 at 10.07.20.jpeg",
"collection": "",
"height": 592,
"width": 1372
}
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": " de los casos"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-07-26T23:20:40.992-0600",
"updated": "2026-07-26T23:20:40.992-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74677",
"id": "74677",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Estimado Equipo, 📊"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "📩 Información recibida correctamente"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "⚙️ En proceso de revisión"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "📌 Compartiremos avances a la brevedad."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Soporte Albatros | Julio 2026 🌱"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-07-26T23:20:45.621-0600",
"updated": "2026-07-26T23:20:45.621-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74687",
"id": "74687",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Nuevos casos presentados"
}
],
"attrs": {
"localId": "e472ad003d57"
}
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-07-27T08:55:39.763-0600",
"updated": "2026-07-27T08:55:39.763-0600",
"jsdPublic": false
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74801",
"id": "74801",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buen Día."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Nuevo caso, orden de TGU asignada a CC20 Danli"
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "b0fcd7a3-5322-4b45-abe7-90a6a2d97a8f",
"alt": "image-20260729-175029.png",
"collection": "",
"height": 359,
"width": 905
}
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "eb5747da-3ccb-4085-817d-2c21159956e6",
"alt": "image-20260729-175036.png",
"collection": "",
"height": 1356,
"width": 610
}
}
]
},
{
"type": "paragraph"
},
{
"type": "paragraph"
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-07-29T11:45:45.283-0600",
"updated": "2026-07-29T11:45:45.283-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74803",
"id": "74803",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Estimado Equipo, 📊"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "📩 Información recibida correctamente"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "⚙️ En proceso de revisión"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "📌 Compartiremos avances a la brevedad."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Soporte Albatros | Julio 2026 🌱"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-07-29T11:45:50.420-0600",
"updated": "2026-07-29T11:45:50.420-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74832",
"id": "74832",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buen dia."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Pedido de SPS en LC41 Siguatepeque"
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "4ae382c2-053a-465a-9ccf-9f9e42b5beb4",
"alt": "image-20260730-002244.png",
"collection": "",
"height": 598,
"width": 1410
}
}
]
},
{
"type": "paragraph"
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-07-29T18:22:55.289-0600",
"updated": "2026-07-29T18:22:55.289-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74834",
"id": "74834",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Estimado Equipo, 📊"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "📩 Información recibida correctamente"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "⚙️ En proceso de revisión"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "📌 Compartiremos avances a la brevedad."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Soporte Albatros | Julio 2026 🌱"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-07-29T18:22:58.423-0600",
"updated": "2026-07-29T18:22:58.423-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74976",
"id": "74976",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buen Dia."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Este caso es sobre las prioridades, a pesar de que BK13 tiene prioridad 1 se siguen asignando a BK01"
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "c3bfa490-dd18-4c75-bd7e-5abd899fddcd",
"alt": "image-20260801-184947.png",
"collection": "",
"height": 1599,
"width": 714
}
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "2e3d10d1-9f4a-4a4c-bed4-17e3447250f6",
"alt": "image-20260801-185000.png",
"collection": "",
"height": 72,
"width": 785
}
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "ec6fdd58-8d3d-4e91-90a7-83ae22902d01",
"alt": "image-20260801-185052.png",
"collection": "",
"height": 287,
"width": 380
}
}
]
},
{
"type": "paragraph"
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-08-01T12:51:17.840-0600",
"updated": "2026-08-01T12:51:17.840-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/74978",
"id": "74978",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Estimado Equipo, 📊"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "📩 Información recibida correctamente"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "⚙️ En proceso de revisión"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "📌 Compartiremos avances a la brevedad."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Soporte Albatros | Agosto 2026 🌱"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-08-01T12:51:23.758-0600",
"updated": "2026-08-01T12:51:23.758-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/75615",
"id": "75615",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Buen Dia."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Hemos logrado replicar un caso."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Al modificar una direccion en un dispositivo y generar una orden desde otro que no ha actualizado la app, la orden toma en cuentra la asignacion de la direccion antigua."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "En este caso se cambio la direccion de TGU a SPS (izquierda) y generar la orden desde el telefono siempre se asigno a cc09 de Tgu con direccion de SPS"
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "5cc9d39c-c40e-4941-9be4-4c00a2584b77",
"alt": "image-20260830-202010.png",
"collection": "",
"height": 960,
"width": 1280
}
}
]
},
{
"type": "mediaSingle",
"attrs": {
"layout": "align-start"
},
"content": [
{
"type": "media",
"attrs": {
"type": "file",
"id": "a99e0dd0-7fbc-406b-8508-08a0fba53f24",
"alt": "image-20260830-202405.png",
"collection": "",
"height": 392,
"width": 885
}
}
]
},
{
"type": "paragraph"
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Aaed7834b-0852-420b-81c1-aa076c4ffce9",
"accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:aed7834b-0852-420b-81c1-aa076c4ffce9",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
},
"displayName": "Roger Fernando Sifontes Lopez",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "customer"
},
"created": "2026-08-30T14:24:17.940-0600",
"updated": "2026-08-30T14:24:17.940-0600",
"jsdPublic": true
},
{
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment/75617",
"id": "75617",
"author": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"body": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Estimado Equipo, 📊"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "📩 Información recibida correctamente"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "⚙️ En proceso de revisión"
},
{
"type": "hardBreak"
},
{
"type": "text",
"text": "📌 Compartiremos avances a la brevedad."
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Soporte Albatros | Agosto 2026 🌱"
}
]
}
]
},
"updateAuthor": {
"self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
"accountId": "5f729e7e25fbdf00681f2fa4",
"emailAddress": "[email protected]",
"avatarUrls": {
"48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
"24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
"16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
"32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
},
"displayName": "Agente Soporte",
"active": true,
"timeZone": "America/Guatemala",
"accountType": "atlassian"
},
"created": "2026-08-30T14:24:22.829-0600",
"updated": "2026-08-30T14:24:22.829-0600",
"jsdPublic": true
}
],
"self": "https://albatrosservices.atlassian.net/rest/api/3/issue/54232/comment",
"maxResults": 20,
"total": 24,
"startAt": 4
}
}septiembre de 2026
octubre de 2026
noviembre de 2026
diciembre de 2026
enero de 2027
Asignado
hoy
?
Sin asignar
8 tareas
≈CLOUDCLOUD-1046Trabajo en cursoOrdenes con mala asignación de tienda
≈CLOUDCLOUD-1051QASItems pierden descripcion y modificadores al sincronizar
≈CLOUDCLOUD-1072AbiertoApp no realiza el cambio de tienda despues del horario de cierre
≈CLOUDCLOUD-1070AbiertoPedido de la app entro sin metodo de pago
≈CLOUDCLOUD-1048Trabajo en cursoRetraso en Notificaciones de motoristas
≈CLOUDCLOUD-1066Trabajo en cursoAsignaciones ignoran prioridades
≈CLOUDCLOUD-1055Trabajo en cursoLentutud intermitente en Yuuju
≈CLOUDCLOUD-1047Trabajo en cursoLentitud en la plataforma
Por hacerEn progresoHechoChoqueHoy←Inicio anterior≈Fechas estimadasLLidera proyecto8 tareas en el gráfico
Carga por persona
Todas las tareas activas asignadas, incluyendo las que no entran al Gantt
1 persona
?
Sin asignar
8 tareas62
- CLOUD-1051Items pierden descripcion y modificadores al sincronizarQASsin fechas
- CLOUD-1046Ordenes con mala asignación de tiendaTrabajo en cursosin fechas
- CLOUD-1047Lentitud en la plataformaTrabajo en cursosin fechas
- CLOUD-1048Retraso en Notificaciones de motoristasTrabajo en cursosin fechas
- CLOUD-1055Lentutud intermitente en YuujuTrabajo en cursosin fechas
- CLOUD-1066Asignaciones ignoran prioridadesTrabajo en cursosin fechas
- CLOUD-1070Pedido de la app entro sin metodo de pagoAbiertosin fechas
- CLOUD-1072App no realiza el cambio de tienda despues del horario de cierreAbiertosin fechas