Orbit
Iniciar sesión
Proyectos/PCSM

PORTUGAL - CLOUD SALES MOBILE

6 issues activos · agrupados por asignado

MesDía
Inventario de camposCerrar debug
Campo de inicio0/6
Start dateFecha de inicioFecha de inicio
Campo de fin0/6
Due dateduedate (sistema)

Estado actual

Tareas activas por estado del workflow

Por hacer
6
  • Abierto
    6(0📅)
📅 = con fechas (visibles en Gantt)

Debug — campos raw del primer issue

Buscá los campos que tengan valor de fecha y avisame el ID.

{
  "statuscategorychangedate": "2026-09-02T08:12:34.928-0600",
  "customfield_10073": [],
  "customfield_10074": null,
  "customfield_10075": null,
  "customfield_10076": null,
  "customfield_10077": null,
  "fixVersions": [],
  "statusCategory": {
    "self": "https://albatrosservices.atlassian.net/rest/api/3/statuscategory/2",
    "id": 2,
    "key": "new",
    "colorName": "blue-gray",
    "name": "To Do"
  },
  "customfield_10078": null,
  "customfield_10079": null,
  "resolution": null,
  "customfield_10114": null,
  "customfield_10104": null,
  "lastViewed": "2026-09-02T13:21:25.242-0600",
  "customfield_11395": null,
  "customfield_11394": null,
  "customfield_10065": null,
  "customfield_10066": null,
  "priority": {
    "self": "https://albatrosservices.atlassian.net/rest/api/3/priority/1",
    "iconUrl": "https://albatrosservices.atlassian.net/images/icons/priorities/highest_new.svg",
    "name": "Highest",
    "id": "1"
  },
  "customfield_10067": null,
  "customfield_10101": null,
  "labels": [],
  "customfield_12005": null,
  "customfield_10103": null,
  "customfield_10973": null,
  "customfield_10974": null,
  "customfield_10975": null,
  "customfield_10976": null,
  "timeestimate": null,
  "aggregatetimeoriginalestimate": null,
  "versions": [],
  "issuelinks": [
    {
      "id": "23141",
      "self": "https://albatrosservices.atlassian.net/rest/api/3/issueLink/23141",
      "type": {
        "id": "10003",
        "name": "Relates",
        "inward": "relates to",
        "outward": "relates to",
        "self": "https://albatrosservices.atlassian.net/rest/api/3/issueLinkType/10003"
      },
      "outwardIssue": {
        "id": "67582",
        "key": "GDTSA-1004",
        "self": "https://albatrosservices.atlassian.net/rest/api/3/issue/67582",
        "fields": {
          "summary": "PCSM-466 REVISAR VISTA DE LSITA DE PRECIOS  - GENERACION DE PEDIDOS - PHRYMA",
          "status": {
            "self": "https://albatrosservices.atlassian.net/rest/api/3/status/10487",
            "description": "",
            "iconUrl": "https://albatrosservices.atlassian.net/",
            "name": "REPORTAR AL CLIENTE",
            "id": "10487",
            "statusCategory": {
              "self": "https://albatrosservices.atlassian.net/rest/api/3/statuscategory/4",
              "id": 4,
              "key": "indeterminate",
              "colorName": "yellow",
              "name": "In Progress"
            }
          },
          "priority": {
            "self": "https://albatrosservices.atlassian.net/rest/api/3/priority/3",
            "iconUrl": "https://albatrosservices.atlassian.net/images/icons/priorities/medium_new.svg",
            "name": "Medium",
            "id": "3"
          },
          "issuetype": {
            "self": "https://albatrosservices.atlassian.net/rest/api/3/issuetype/10419",
            "id": "10419",
            "description": "Las tareas realizan un seguimiento de los trabajos pequeños e independientes.",
            "iconUrl": "https://albatrosservices.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10318?size=medium",
            "name": "Tarea",
            "subtask": false,
            "avatarId": 10318,
            "entityId": "c294000d-9220-435a-8ce4-71c0f876c7e3",
            "hierarchyLevel": 0
          }
        }
      }
    }
  ],
  "assignee": {
    "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
    "accountId": "5f729e7e25fbdf00681f2fa4",
    "emailAddress": "[email protected]",
    "avatarUrls": {
      "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
      "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
      "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
      "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
    },
    "displayName": "Agente Soporte",
    "active": true,
    "timeZone": "America/Guatemala",
    "accountType": "atlassian"
  },
  "status": {
    "self": "https://albatrosservices.atlassian.net/rest/api/3/status/10088",
    "description": "JIRA Service Desk lo generó automáticamente durante la importación del flujo de trabajo",
    "iconUrl": "https://albatrosservices.atlassian.net/images/icons/status_generic.gif",
    "name": "Abierto",
    "id": "10088",
    "statusCategory": {
      "self": "https://albatrosservices.atlassian.net/rest/api/3/statuscategory/2",
      "id": 2,
      "key": "new",
      "colorName": "blue-gray",
      "name": "To Do"
    }
  },
  "components": [
    {
      "self": "https://albatrosservices.atlassian.net/rest/api/3/component/10307",
      "id": "10307",
      "name": "App Tienda",
      "description": "Aplicación utilizada por la tienda"
    }
  ],
  "customfield_10050": null,
  "customfield_11260": null,
  "customfield_10051": {
    "languageCode": "es",
    "displayName": "Spanish"
  },
  "customfield_10053": {
    "id": "135",
    "name": "Tiempo hasta resolución",
    "_links": {
      "self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/67580/sla/135"
    },
    "completedCycles": [],
    "ongoingCycle": {
      "startTime": {
        "iso8601": "2026-09-02T08:12:34-0600",
        "jira": "2026-09-02T08:12:34.281-0600",
        "friendly": "Today 8:12 AM",
        "epochMillis": 1788358354281
      },
      "breachTime": {
        "iso8601": "2026-09-02T13:00:00-0600",
        "jira": "2026-09-02T13:00:00.000-0600",
        "friendly": "Today 1:00 PM",
        "epochMillis": 1788375600000
      },
      "breached": true,
      "paused": false,
      "withinCalendarHours": false,
      "goalDuration": {
        "millis": 14400000,
        "friendly": "4h"
      },
      "elapsedTime": {
        "millis": 28800000,
        "friendly": "8h"
      },
      "remainingTime": {
        "millis": -14400000,
        "friendly": "-4h"
      }
    }
  },
  "customfield_10054": {
    "id": "134",
    "name": "Tiempo hasta primera respuesta",
    "_links": {
      "self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/67580/sla/134"
    },
    "completedCycles": [
      {
        "startTime": {
          "iso8601": "2026-09-02T08:12:34-0600",
          "jira": "2026-09-02T08:12:34.281-0600",
          "friendly": "Today 8:12 AM",
          "epochMillis": 1788358354281
        },
        "stopTime": {
          "iso8601": "2026-09-02T08:13:13-0600",
          "jira": "2026-09-02T08:13:13.579-0600",
          "friendly": "Today 8:13 AM",
          "epochMillis": 1788358393579
        },
        "breachTime": {
          "iso8601": "2026-09-02T11:00:00-0600",
          "jira": "2026-09-02T11:00:00.000-0600",
          "friendly": "Today 11:00 AM",
          "epochMillis": 1788368400000
        },
        "breached": false,
        "goalDuration": {
          "millis": 7200000,
          "friendly": "2h"
        },
        "elapsedTime": {
          "millis": 0,
          "friendly": "0m"
        },
        "remainingTime": {
          "millis": 7200000,
          "friendly": "2h"
        }
      }
    ]
  },
  "customfield_10055": {
    "id": "133",
    "name": "Tiempo para cerrar después de la resolución",
    "_links": {
      "self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/67580/sla/133"
    },
    "completedCycles": []
  },
  "customfield_10056": {
    "id": "132",
    "name": "Tiempo para aprobar un cambio normal",
    "_links": {
      "self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/67580/sla/132"
    },
    "completedCycles": []
  },
  "customfield_10970": null,
  "customfield_10057": null,
  "customfield_10058": null,
  "customfield_10971": null,
  "customfield_10972": null,
  "customfield_10059": null,
  "customfield_10049": null,
  "aggregatetimeestimate": null,
  "customfield_10967": null,
  "customfield_10968": null,
  "customfield_10969": null,
  "customfield_11817": null,
  "creator": {
    "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Ab5e37536-54de-4185-afa6-240701deb5ac",
    "accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:b5e37536-54de-4185-afa6-240701deb5ac",
    "emailAddress": "[email protected]",
    "avatarUrls": {
      "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
      "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
      "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
      "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
    },
    "displayName": "FRANCISCO JESUS SONCO MONTES",
    "active": true,
    "timeZone": "America/Guatemala",
    "accountType": "customer"
  },
  "subtasks": [],
  "customfield_10040": null,
  "customfield_10041": null,
  "customfield_10042": null,
  "reporter": {
    "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Ab5e37536-54de-4185-afa6-240701deb5ac",
    "accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:b5e37536-54de-4185-afa6-240701deb5ac",
    "emailAddress": "[email protected]",
    "avatarUrls": {
      "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
      "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
      "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
      "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
    },
    "displayName": "FRANCISCO JESUS SONCO MONTES",
    "active": true,
    "timeZone": "America/Guatemala",
    "accountType": "customer"
  },
  "customfield_10043": null,
  "aggregateprogress": {
    "progress": 0,
    "total": 0
  },
  "customfield_10044": null,
  "customfield_10045": null,
  "customfield_10046": null,
  "customfield_10047": null,
  "customfield_10048": null,
  "customfield_10038": null,
  "customfield_10039": null,
  "progress": {
    "progress": 0,
    "total": 0
  },
  "votes": {
    "self": "https://albatrosservices.atlassian.net/rest/api/3/issue/PCSM-466/votes",
    "votes": 0,
    "hasVoted": false
  },
  "worklog": {
    "startAt": 0,
    "maxResults": 20,
    "total": 0,
    "worklogs": []
  },
  "issuetype": {
    "self": "https://albatrosservices.atlassian.net/rest/api/3/issuetype/10011",
    "id": "10011",
    "description": "Para interrupciones o incidentes del sistema. Creado por el panel de servicio de JIRA.",
    "iconUrl": "https://albatrosservices.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10530?size=medium",
    "name": "Incidente",
    "subtask": false,
    "avatarId": 10530,
    "hierarchyLevel": 0
  },
  "timespent": null,
  "customfield_10030": null,
  "project": {
    "self": "https://albatrosservices.atlassian.net/rest/api/3/project/10422",
    "id": "10422",
    "key": "PCSM",
    "name": "PORTUGAL - CLOUD SALES MOBILE",
    "projectTypeKey": "service_desk",
    "simplified": false,
    "avatarUrls": {
      "48x48": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/10413",
      "24x24": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/10413?size=small",
      "16x16": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/10413?size=xsmall",
      "32x32": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/10413?size=medium"
    },
    "projectCategory": {
      "self": "https://albatrosservices.atlassian.net/rest/api/3/projectCategory/10000",
      "id": "10000",
      "description": "WEB + APP + CLOUD",
      "name": "DIVISION MOVILIDAD Y CLOUD"
    }
  },
  "customfield_10031": {
    "self": "https://albatrosservices.atlassian.net/rest/api/3/customFieldOption/10004",
    "value": "Extensive / Widespread",
    "id": "10004"
  },
  "customfield_10032": null,
  "customfield_10550": null,
  "customfield_10033": null,
  "aggregatetimespent": null,
  "customfield_10034": null,
  "customfield_10551": null,
  "customfield_10552": null,
  "customfield_10035": null,
  "customfield_10156": null,
  "customfield_10036": null,
  "customfield_10037": null,
  "customfield_10027": null,
  "customfield_10544": null,
  "customfield_10028": null,
  "customfield_10545": null,
  "customfield_10029": null,
  "customfield_10546": null,
  "customfield_10547": null,
  "customfield_10548": null,
  "customfield_10549": null,
  "resolutiondate": null,
  "workratio": -1,
  "watches": {
    "self": "https://albatrosservices.atlassian.net/rest/api/3/issue/PCSM-466/watchers",
    "watchCount": 1,
    "isWatching": true
  },
  "issuerestriction": {
    "issuerestrictions": {},
    "shouldDisplay": false
  },
  "created": "2026-09-02T08:12:34.281-0600",
  "customfield_10540": null,
  "customfield_10541": null,
  "customfield_10542": null,
  "customfield_10025": {
    "_links": {
      "jiraRest": "https://albatrosservices.atlassian.net/rest/api/2/issue/67580",
      "web": "https://albatrosservices.atlassian.net/servicedesk/customer/portal/99/PCSM-466",
      "agent": "https://albatrosservices.atlassian.net/browse/PCSM-466",
      "self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/request/67580"
    },
    "requestType": {
      "_expands": [
        "field"
      ],
      "id": "367",
      "_links": {
        "self": "https://albatrosservices.atlassian.net/rest/servicedeskapi/servicedesk/99/requesttype/367"
      },
      "name": "Informar de un problema del sistema",
      "description": "¿Tienes problemas con un sistema?",
      "helpText": "Cuéntanos acerca de tu problema, por favor trata de ser lo más detallado posible e incluye capturas de pantalla o documentos de ser necesario",
      "defaultName": "Informar de un problema del sistema",
      "issueTypeId": "10011",
      "serviceDeskId": "99",
      "portalId": "99",
      "groupIds": [
        "174"
      ],
      "icon": {
        "id": "10508",
        "_links": {
          "iconUrls": {
            "48x48": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/SD_REQTYPE/avatar/10508?size=large",
            "24x24": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/SD_REQTYPE/avatar/10508?size=small",
            "16x16": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/SD_REQTYPE/avatar/10508?size=xsmall",
            "32x32": "https://albatrosservices.atlassian.net/rest/api/3/universal_avatar/view/type/SD_REQTYPE/avatar/10508?size=medium"
          }
        }
      }
    },
    "currentStatus": {
      "status": "Abierto",
      "statusCategory": "NEW",
      "statusDate": {
        "iso8601": "2026-09-02T08:12:34-0600",
        "jira": "2026-09-02T08:12:34.281-0600",
        "friendly": "Today 8:12 AM",
        "epochMillis": 1788358354281
      }
    }
  },
  "customfield_10543": null,
  "customfield_10026": [],
  "customfield_10533": null,
  "customfield_11226": null,
  "customfield_11227": null,
  "customfield_10534": null,
  "customfield_10018": null,
  "customfield_10535": null,
  "customfield_10536": null,
  "customfield_10537": null,
  "customfield_10538": null,
  "customfield_10539": null,
  "updated": "2026-09-02T13:03:58.254-0600",
  "customfield_10090": null,
  "customfield_10091": null,
  "customfield_10092": null,
  "customfield_10093": null,
  "timeoriginalestimate": null,
  "description": {
    "type": "doc",
    "version": 1,
    "content": [
      {
        "type": "paragraph",
        "content": [
          {
            "type": "text",
            "text": "BUENOS DIAS ESTIMADOS, EL ADMINISTRADOR AIRTON ENCONTRO UN INCIDENTE EN LAS LISTA DE PRECIOS ADJUNTO SU DETALLADO "
          },
          {
            "type": "hardBreak"
          },
          {
            "type": "hardBreak"
          },
          {
            "type": "text",
            "text": "USUARIO CON QUIEN VERIFICÓ: lizbeth.pachao"
          }
        ]
      }
    ]
  },
  "customfield_10010": null,
  "customfield_10011": "0|i032eu:",
  "customfield_10012": "2026-09-02T08:13:13.579-0600",
  "customfield_10530": null,
  "customfield_10013": null,
  "customfield_10531": null,
  "customfield_10532": null,
  "customfield_11225": null,
  "timetracking": {},
  "customfield_10522": null,
  "customfield_10523": null,
  "customfield_10524": null,
  "security": null,
  "customfield_10525": null,
  "customfield_10008": null,
  "customfield_10526": null,
  "attachment": [
    {
      "self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/64153",
      "id": "64153",
      "filename": "image-20260902-141114.png",
      "author": {
        "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Ab5e37536-54de-4185-afa6-240701deb5ac",
        "accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:b5e37536-54de-4185-afa6-240701deb5ac",
        "emailAddress": "[email protected]",
        "avatarUrls": {
          "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
          "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
          "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
          "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
        },
        "displayName": "FRANCISCO JESUS SONCO MONTES",
        "active": true,
        "timeZone": "America/Guatemala",
        "accountType": "customer"
      },
      "created": "2026-09-02T08:11:19.119-0600",
      "size": 69247,
      "mimeType": "image/png",
      "content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/64153",
      "thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/64153"
    },
    {
      "self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/64154",
      "id": "64154",
      "filename": "image-20260902-141147.png",
      "author": {
        "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Ab5e37536-54de-4185-afa6-240701deb5ac",
        "accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:b5e37536-54de-4185-afa6-240701deb5ac",
        "emailAddress": "[email protected]",
        "avatarUrls": {
          "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
          "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
          "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
          "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
        },
        "displayName": "FRANCISCO JESUS SONCO MONTES",
        "active": true,
        "timeZone": "America/Guatemala",
        "accountType": "customer"
      },
      "created": "2026-09-02T08:11:50.607-0600",
      "size": 57069,
      "mimeType": "image/png",
      "content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/64154",
      "thumbnail": "https://albatrosservices.atlassian.net/rest/api/3/attachment/thumbnail/64154"
    },
    {
      "self": "https://albatrosservices.atlassian.net/rest/api/3/attachment/64176",
      "id": "64176",
      "filename": "PRECIOS_PHR_20260831_105600.xlsx",
      "author": {
        "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Ab5e37536-54de-4185-afa6-240701deb5ac",
        "accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:b5e37536-54de-4185-afa6-240701deb5ac",
        "emailAddress": "[email protected]",
        "avatarUrls": {
          "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
          "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
          "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
          "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
        },
        "displayName": "FRANCISCO JESUS SONCO MONTES",
        "active": true,
        "timeZone": "America/Guatemala",
        "accountType": "customer"
      },
      "created": "2026-09-02T13:03:54.434-0600",
      "size": 632708,
      "mimeType": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
      "content": "https://albatrosservices.atlassian.net/rest/api/3/attachment/content/64176"
    }
  ],
  "customfield_10527": null,
  "customfield_10528": null,
  "customfield_10529": null,
  "summary": "REVISAR VISTA DE LSITA DE PRECIOS  - GENERACION DE PEDIDOS - PHRYMA",
  "customfield_10080": null,
  "customfield_10081": null,
  "customfield_10082": null,
  "customfield_10085": null,
  "customfield_10001": null,
  "customfield_10122": null,
  "customfield_10004": [],
  "customfield_10115": null,
  "customfield_10116": null,
  "environment": null,
  "customfield_10117": null,
  "duedate": null,
  "comment": {
    "comments": [
      {
        "self": "https://albatrosservices.atlassian.net/rest/api/3/issue/67580/comment/75658",
        "id": "75658",
        "author": {
          "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Ab5e37536-54de-4185-afa6-240701deb5ac",
          "accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:b5e37536-54de-4185-afa6-240701deb5ac",
          "emailAddress": "[email protected]",
          "avatarUrls": {
            "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
            "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
            "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
            "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
          },
          "displayName": "FRANCISCO JESUS SONCO MONTES",
          "active": true,
          "timeZone": "America/Guatemala",
          "accountType": "customer"
        },
        "body": {
          "type": "doc",
          "version": 1,
          "content": [
            {
              "type": "mediaGroup",
              "content": [
                {
                  "type": "media",
                  "attrs": {
                    "type": "file",
                    "id": "64445ff7-fc78-4743-bf5f-fff0338c14bd",
                    "collection": ""
                  }
                }
              ]
            },
            {
              "type": "mediaGroup",
              "content": [
                {
                  "type": "media",
                  "attrs": {
                    "type": "file",
                    "id": "e21c2bcc-8204-4ddb-89b3-8fdaa8be6c14",
                    "collection": ""
                  }
                }
              ]
            }
          ]
        },
        "updateAuthor": {
          "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Ab5e37536-54de-4185-afa6-240701deb5ac",
          "accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:b5e37536-54de-4185-afa6-240701deb5ac",
          "emailAddress": "[email protected]",
          "avatarUrls": {
            "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
            "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
            "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
            "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
          },
          "displayName": "FRANCISCO JESUS SONCO MONTES",
          "active": true,
          "timeZone": "America/Guatemala",
          "accountType": "customer"
        },
        "created": "2026-09-02T08:12:35.073-0600",
        "updated": "2026-09-02T08:12:35.073-0600",
        "jsdPublic": true
      },
      {
        "self": "https://albatrosservices.atlassian.net/rest/api/3/issue/67580/comment/75659",
        "id": "75659",
        "author": {
          "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
          "accountId": "5f729e7e25fbdf00681f2fa4",
          "emailAddress": "[email protected]",
          "avatarUrls": {
            "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
            "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
            "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
            "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
          },
          "displayName": "Agente Soporte",
          "active": true,
          "timeZone": "America/Guatemala",
          "accountType": "atlassian"
        },
        "body": {
          "type": "doc",
          "version": 1,
          "content": [
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "Estimado Equipo, 📊"
                }
              ]
            },
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "📩 Ticket recibido correctamente."
                },
                {
                  "type": "hardBreak"
                },
                {
                  "type": "text",
                  "text": "⚙️ En proceso de revisión y asignación."
                },
                {
                  "type": "hardBreak"
                },
                {
                  "type": "text",
                  "text": "📌 Compartiremos avances a la brevedad."
                },
                {
                  "type": "hardBreak"
                },
                {
                  "type": "text",
                  "text": "Soporte Albatros | Septiembre 2026 🌱"
                },
                {
                  "type": "hardBreak"
                },
                {
                  "type": "text",
                  "text": "Enlace interno de seguimiento del equipo de soporte "
                },
                {
                  "type": "text",
                  "text": "No realizar click",
                  "marks": [
                    {
                      "type": "link",
                      "attrs": {
                        "href": "https://albatrosservices.atlassian.net/browse/GDTSA-1004"
                      }
                    }
                  ]
                }
              ]
            }
          ]
        },
        "updateAuthor": {
          "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
          "accountId": "5f729e7e25fbdf00681f2fa4",
          "emailAddress": "[email protected]",
          "avatarUrls": {
            "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
            "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
            "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
            "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
          },
          "displayName": "Agente Soporte",
          "active": true,
          "timeZone": "America/Guatemala",
          "accountType": "atlassian"
        },
        "created": "2026-09-02T08:13:13.579-0600",
        "updated": "2026-09-02T08:13:13.579-0600",
        "jsdPublic": true
      },
      {
        "self": "https://albatrosservices.atlassian.net/rest/api/3/issue/67580/comment/75693",
        "id": "75693",
        "author": {
          "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
          "accountId": "5f729e7e25fbdf00681f2fa4",
          "emailAddress": "[email protected]",
          "avatarUrls": {
            "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
            "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
            "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
            "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
          },
          "displayName": "Agente Soporte",
          "active": true,
          "timeZone": "America/Guatemala",
          "accountType": "atlassian"
        },
        "body": {
          "type": "doc",
          "version": 1,
          "content": [
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "Actualización del equipo de soporte:"
                }
              ]
            },
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "Hola Equipo PHRYMA, Buenos dias."
                }
              ]
            },
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "Se ha hecho una limpieza en las listas alternativas que tenían asignada también la lista principal, ya que en el app aparecía dos veces por ese motivo. Suponemos que se agrego ahí por la asignación masiva desde el maestro de lista de precios, de nuestro lado haremos pruebas en el ambiente de test para replicar esa asignación y confirmar si por este proceso se permitió actualizar ese registro para hacer el ajuste,"
                }
              ]
            },
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "Por el momento deben sincronizar de nuevo los socios de negocio en el app para que ya no bajen estas listas duplicadas."
                }
              ]
            },
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "Adicional, con respecto a la lista de corto vencimiento no se asignan por ítem, estas listas están asignadas como alternativas a nivel de cadena de distribución para cada socio de negocio. Por ese motivo aparece para todos los materiales cuando se va generar un pedido."
                }
              ]
            },
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "Para este ultimo punto, se puede agendar una reunión con el equipo para detallar mas sobre este proceso de listas de precio que bajan en el app para los materiales."
                }
              ]
            },
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "Saludos,"
                }
              ]
            }
          ]
        },
        "updateAuthor": {
          "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
          "accountId": "5f729e7e25fbdf00681f2fa4",
          "emailAddress": "[email protected]",
          "avatarUrls": {
            "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
            "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
            "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
            "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
          },
          "displayName": "Agente Soporte",
          "active": true,
          "timeZone": "America/Guatemala",
          "accountType": "atlassian"
        },
        "created": "2026-09-02T11:41:14.213-0600",
        "updated": "2026-09-02T11:41:14.213-0600",
        "jsdPublic": true
      },
      {
        "self": "https://albatrosservices.atlassian.net/rest/api/3/issue/67580/comment/75704",
        "id": "75704",
        "author": {
          "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Ab5e37536-54de-4185-afa6-240701deb5ac",
          "accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:b5e37536-54de-4185-afa6-240701deb5ac",
          "emailAddress": "[email protected]",
          "avatarUrls": {
            "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
            "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
            "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
            "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
          },
          "displayName": "FRANCISCO JESUS SONCO MONTES",
          "active": true,
          "timeZone": "America/Guatemala",
          "accountType": "customer"
        },
        "body": {
          "type": "doc",
          "version": 1,
          "content": [
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "buenas tardes, por parte de johnny nos dijo que le enviemos la lista de precio para que puedan revisar si error viene por ese lado. "
                },
                {
                  "type": "hardBreak"
                },
                {
                  "type": "text",
                  "text": " "
                }
              ]
            },
            {
              "type": "mediaGroup",
              "content": [
                {
                  "type": "media",
                  "attrs": {
                    "type": "file",
                    "id": "5a53969e-3649-4baf-be63-7b1e9d1aeb24",
                    "collection": ""
                  }
                }
              ]
            },
            {
              "type": "paragraph"
            }
          ]
        },
        "updateAuthor": {
          "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=qm%3Ad22c9d39-9fe2-4a6b-915d-95e7efb110ab%3Ab5e37536-54de-4185-afa6-240701deb5ac",
          "accountId": "qm:d22c9d39-9fe2-4a6b-915d-95e7efb110ab:b5e37536-54de-4185-afa6-240701deb5ac",
          "emailAddress": "[email protected]",
          "avatarUrls": {
            "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
            "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
            "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png",
            "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default/default-avatar.png"
          },
          "displayName": "FRANCISCO JESUS SONCO MONTES",
          "active": true,
          "timeZone": "America/Guatemala",
          "accountType": "customer"
        },
        "created": "2026-09-02T13:03:54.793-0600",
        "updated": "2026-09-02T13:03:54.793-0600",
        "jsdPublic": true
      },
      {
        "self": "https://albatrosservices.atlassian.net/rest/api/3/issue/67580/comment/75706",
        "id": "75706",
        "author": {
          "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
          "accountId": "5f729e7e25fbdf00681f2fa4",
          "emailAddress": "[email protected]",
          "avatarUrls": {
            "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
            "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
            "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
            "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
          },
          "displayName": "Agente Soporte",
          "active": true,
          "timeZone": "America/Guatemala",
          "accountType": "atlassian"
        },
        "body": {
          "type": "doc",
          "version": 1,
          "content": [
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "Estimado Equipo, 📊"
                }
              ]
            },
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "📩 Información recibida correctamente"
                },
                {
                  "type": "hardBreak"
                },
                {
                  "type": "text",
                  "text": "⚙️ En proceso de revisión"
                },
                {
                  "type": "hardBreak"
                },
                {
                  "type": "text",
                  "text": "📌 Compartiremos avances a la brevedad."
                }
              ]
            },
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "Soporte Albatros | Septiembre 2026 🌱"
                }
              ]
            }
          ]
        },
        "updateAuthor": {
          "self": "https://albatrosservices.atlassian.net/rest/api/3/user?accountId=5f729e7e25fbdf00681f2fa4",
          "accountId": "5f729e7e25fbdf00681f2fa4",
          "emailAddress": "[email protected]",
          "avatarUrls": {
            "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/48",
            "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/24",
            "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/16",
            "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5f729e7e25fbdf00681f2fa4/6d00f18f-8688-4107-a5b7-d7938fe726b4/32"
          },
          "displayName": "Agente Soporte",
          "active": true,
          "timeZone": "America/Guatemala",
          "accountType": "atlassian"
        },
        "created": "2026-09-02T13:03:58.254-0600",
        "updated": "2026-09-02T13:03:58.254-0600",
        "jsdPublic": true
      }
    ],
    "self": "https://albatrosservices.atlassian.net/rest/api/3/issue/67580/comment",
    "maxResults": 5,
    "total": 5,
    "startAt": 0
  }
}
septiembre de 2026
octubre de 2026
noviembre de 2026
diciembre de 2026
enero de 2027
Asignado
7 sept
14 sept
21 sept
28 sept
5 oct
12 oct
19 oct
26 oct
2 nov
9 nov
16 nov
23 nov
30 nov
7 dic
14 dic
21 dic
28 dic
4 ene
hoy
?
Sin asignar
6 tareas
≈PCSMPCSM-466AbiertoREVISAR VISTA DE LSITA DE PRECIOS - GENERACION DE PEDIDOS - PHRYMA
≈PCSMPCSM-465AbiertoCAMBIO DE CODIGO DE VENDEDOR - PHRYMA
≈PCSMPCSM-464AbiertoULTIMA VERSION DE QAS
≈PCSMPCSM-462AbiertoCLIENTES ERRONEOS EN TERRITORIO - APP PHRYMA
≈PCSMPCSM-457AbiertoINCIDENTES CON LA LISTA DE PRECIOS - PHRYMA
≈PCSMPCSM-460AbiertoNO CARGA BACKPFIICE - PHRYMA
Por hacerEn progresoHechoChoqueHoy←Inicio anterior≈Fechas estimadasLLidera proyecto6 tareas en el gráfico

Carga por persona

Todas las tareas activas asignadas, incluyendo las que no entran al Gantt

1 persona
?
Sin asignar
6 tareas6
  • PCSM-457INCIDENTES CON LA LISTA DE PRECIOS - PHRYMA
    Abiertosin fechas
  • PCSM-460NO CARGA BACKPFIICE - PHRYMA
    Abiertosin fechas
  • PCSM-462CLIENTES ERRONEOS EN TERRITORIO - APP PHRYMA
    Abiertosin fechas
  • PCSM-464ULTIMA VERSION DE QAS
    Abiertosin fechas
  • PCSM-465CAMBIO DE CODIGO DE VENDEDOR - PHRYMA
    Abiertosin fechas
  • PCSM-466REVISAR VISTA DE LSITA DE PRECIOS - GENERACION DE PEDIDOS - PHRYMA
    Abiertosin fechas