Orbit

Gestión de Tickets - Soporte Albatros

software
DR
Deyvi Roniel Tabora Paz
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Inventario de campos

Sample de los últimos 100 issues. El fill rate indica % con valor.

52en uso
CampoTipoOrigenFill rateEjemplo
Development
customfield_10000
anycustom
100%
100/100
{}
Rank
customfield_10011
anycustom
100%
100/100
0|i031li:
Tiempo de ciclo (días)
customfield_11058
numbercustom
100%
100/100
-12
Assignee
assignee
usersystem
100%
100/100
Johnny Moscoso
Comment
comment
comments-pagesystem
100%
100/100
{"comments":[{"self":"https://albatrosservices.atlassian.net…
Created
created
datetimesystem
100%
100/100
2026-08-21T08:46:02.593-0600
Creator
creator
usersystem
100%
100/100
Agente Soporte
Issue Type
issuetype
issuetypesystem
100%
100/100
Tarea
Log Work
worklog
arraysystem
100%
100/100
{"startAt":0,"maxResults":20,"total":0,"worklogs":[]}
Priority
priority
prioritysystem
100%
100/100
Medium
Progress
progress
progresssystem
100%
100/100
{"progress":0,"total":0}
Project
project
projectsystem
100%
100/100
Gestión de Tickets - Soporte Albatros
Reporter
reporter
usersystem
100%
100/100
Agente Soporte
Resolution
resolution
resolutionsystem
100%
100/100
Done
Resolved
resolutiondate
datetimesystem
100%
100/100
2026-09-02T12:41:59.345-0600
Restrict to
issuerestriction
issuerestrictionsystem
100%
100/100
{"issuerestrictions":{},"shouldDisplay":true}
Status
status
statussystem
100%
100/100
COMPLETADO / CERRADO
Status Category
statusCategory
statusCategorysystem
100%
100/100
Done
Status Category Changed
statuscategorychangedate
datetimesystem
100%
100/100
2026-09-02T12:41:59.365-0600
Summary
summary
stringsystem
100%
100/100
PFCSM-290 Pago TC Motorizado en la APP/Web
Updated
updated
datetimesystem
100%
100/100
2026-09-02T12:42:01.312-0600
Votes
votes
votessystem
100%
100/100
{"self":"https://albatrosservices.atlassian.net/rest/api/3/i…
Watchers
watches
watchessystem
100%
100/100
{"self":"https://albatrosservices.atlassian.net/rest/api/3/i…
Work Ratio
workratio
numbersystem
100%
100/100
-1
Σ Progress
aggregateprogress
progresssystem
100%
100/100
{"progress":0,"total":0}
Ambiente
customfield_10760
optioncustom
99%
99/100
PRD
Cliente
customfield_10758
optioncustom
99%
99/100
PUNTO FARMA
Encargados de soporte
customfield_11093
arraycustom
99%
99/100
Juan Cordova, Agente Soporte, Javier Apaza…
N.º de reaperturas
customfield_11060
numbercustom
99%
99/100
0
Producto
customfield_10759
optioncustom
99%
99/100
CLOUD SALES MARKET
Reincidencia
customfield_10895
optioncustom
99%
99/100
NO
Retraso (días)
customfield_11057
numbercustom
99%
99/100
0
Tiempo bloqueado (días)
customfield_11059
numbercustom
99%
99/100
0
Description
description
stringsystem
99%
99/100
{"type":"doc","version":1,"content":[{"type":"paragraph","co…
Attachment
attachment
arraysystem
94%
94/100
{"self":"https://albatrosservices.atlassian.net/rest/api/3/a…, {"self":"https://albatrosservices.atlassian.net/rest/api/3/a…, {"self":"https://albatrosservices.atlassian.net/rest/api/3/a……
Labels
labels
arraysystem
88%
88/100
area:movilidad, cliente_project:PFCSM, gestion_centralizada…
Linked Issues
issuelinks
arraysystem
88%
88/100
{"id":"23093","self":"https://albatrosservices.atlassian.net…
Start date
customfield_10057
datecustom
57%
57/100
2026-08-24
Due date
duedate
datesystem
56%
56/100
2026-08-24
Original estimate
timeoriginalestimate
numbersystem
54%
54/100
3600
Remaining Estimate
timeestimate
numbersystem
54%
54/100
3600
Time tracking
timetracking
timetrackingsystem
54%
54/100
{"originalEstimate":"1h","remainingEstimate":"1h","originalE…
Σ Original Estimate
aggregatetimeoriginalestimate
numbersystem
54%
54/100
3600
Σ Remaining Estimate
aggregatetimeestimate
numbersystem
54%
54/100
3600
Gravedad
customfield_10076
optioncustom
51%
51/100
Media
Fecha de culminación
customfield_11056
datecustom
47%
47/100
2026-08-24
Time Spent
timespent
numbersystem
20%
20/100
3600
Σ Time Spent
aggregatetimespent
numbersystem
20%
20/100
3600
Last Viewed
lastViewed
datetimesystem
6%
6/100
2026-09-02T12:42:05.798-0600
Estado de culminación
customfield_11055
optioncustom
3%
3/100
Tarde
Motivo de bloqueo
customfield_11022
option-with-childcustom
2%
2/100
Interno
Sub-tasks
subtasks
arraysystem
1%
1/100
GDTSA-891
Agent Sessions
customfield_11817
arraycustom
0%
0/100
Flagged
customfield_10018
arraycustom
0%
0/100
Team
customfield_10001
teamcustom
0%
0/100
Affects versions
versions
arraysystem
0%
0/100
Components
components
arraysystem
0%
0/100
Environment
environment
stringsystem
0%
0/100
Fix versions
fixVersions
arraysystem
0%
0/100
Security Level
security
securitylevelsystem
0%
0/100