Orbit

CLOUD SALES MARKET - CASA DEL CAFE

service_deskDIVISION MOVILIDAD Y CLOUD
AS
Agente Soporte
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Inventario de campos

Sample de los últimos 30 issues. El fill rate indica % con valor.

37en uso
CampoTipoOrigenFill rateEjemplo
[CHART] Date of First Response
customfield_10012
datetimecustom
100%
30/30
2026-08-19T17:36:04.710-0600
Rank
customfield_10011
anycustom
100%
30/30
0|i031ba:
Request language
customfield_10051
sd-request-langcustom
100%
30/30
Spanish
Request Type
customfield_10025
sd-customerrequesttypecustom
100%
30/30
{"_links":{"jiraRest":"https://albatrosservices.atlassian.ne…
Tiempo hasta primera respuesta
customfield_10054
sd-servicelevelagreementcustom
100%
30/30
Tiempo hasta primera respuesta
Tiempo hasta resolución
customfield_10053
sd-servicelevelagreementcustom
100%
30/30
Tiempo hasta resolución
Tiempo para aprobar un cambio normal
customfield_10056
sd-servicelevelagreementcustom
100%
30/30
Tiempo para aprobar un cambio normal
Tiempo para cerrar después de la resolución
customfield_10055
sd-servicelevelagreementcustom
100%
30/30
Tiempo para cerrar después de la resolución
Assignee
assignee
usersystem
100%
30/30
Agente Soporte
Comment
comment
comments-pagesystem
100%
30/30
{"comments":[{"self":"https://albatrosservices.atlassian.net…
Created
created
datetimesystem
100%
30/30
2026-08-19T17:35:23.735-0600
Creator
creator
usersystem
100%
30/30
APP CDC
Description
description
stringsystem
100%
30/30
{"type":"doc","version":1,"content":[{"type":"paragraph","co…
Issue Type
issuetype
issuetypesystem
100%
30/30
Incidente
Log Work
worklog
arraysystem
100%
30/30
{"startAt":0,"maxResults":20,"total":0,"worklogs":[]}
Priority
priority
prioritysystem
100%
30/30
High
Progress
progress
progresssystem
100%
30/30
{"progress":0,"total":0}
Project
project
projectsystem
100%
30/30
CLOUD SALES MARKET - CASA DEL CAFE
Reporter
reporter
usersystem
100%
30/30
APP CDC
Restrict to
issuerestriction
issuerestrictionsystem
100%
30/30
{"issuerestrictions":{},"shouldDisplay":false}
Status
status
statussystem
100%
30/30
Completado
Status Category
statusCategory
statusCategorysystem
100%
30/30
Done
Status Category Changed
statuscategorychangedate
datetimesystem
100%
30/30
2026-08-26T09:30:41.204-0600
Summary
summary
stringsystem
100%
30/30
burger king nicaragua - notificacion de correo dice pago exi…
Updated
updated
datetimesystem
100%
30/30
2026-08-26T09:30:41.204-0600
Votes
votes
votessystem
100%
30/30
{"self":"https://albatrosservices.atlassian.net/rest/api/3/i…
Watchers
watches
watchessystem
100%
30/30
{"self":"https://albatrosservices.atlassian.net/rest/api/3/i…
Work Ratio
workratio
numbersystem
100%
30/30
-1
Σ Progress
aggregateprogress
progresssystem
100%
30/30
{"progress":0,"total":0}
Impact
customfield_10031
optioncustom
93%
28/30
Minor / Localized
Components
components
arraysystem
93%
28/30
Ecommerce
Attachment
attachment
arraysystem
90%
27/30
{"self":"https://albatrosservices.atlassian.net/rest/api/3/a…, {"self":"https://albatrosservices.atlassian.net/rest/api/3/a…
Linked Issues
issuelinks
arraysystem
90%
27/30
{"id":"23081","self":"https://albatrosservices.atlassian.net…
[CHART] Time in Status
customfield_10013
anycustom
27%
8/30
10088_*:*_1_*:*_575717469_*|*_10035_*:*_1_*:*_0
Resolution
resolution
resolutionsystem
27%
8/30
Done
Resolved
resolutiondate
datetimesystem
27%
8/30
2026-08-26T09:30:41.160-0600
Last Viewed
lastViewed
datetimesystem
7%
2/30
2026-08-26T09:26:46.120-0600
Agent Sessions
customfield_11817
arraycustom
0%
0/30
Approvals
customfield_10029
sd-approvalscustom
0%
0/30
Approvers
customfield_10030
arraycustom
0%
0/30
Atlassian project
customfield_10968
stringcustom
0%
0/30
Atlassian project status
customfield_10969
stringcustom
0%
0/30
CAB
customfield_10046
arraycustom
0%
0/30
Cargo
customfield_10552
stringcustom
0%
0/30
Categoría
customfield_10101
optioncustom
0%
0/30
Change completion date
customfield_10036
datetimecustom
0%
0/30
Change managers
customfield_10045
arraycustom
0%
0/30
Change reason
customfield_10034
optioncustom
0%
0/30
Change risk
customfield_10033
optioncustom
0%
0/30
Change start date
customfield_10035
datetimecustom
0%
0/30
Change type
customfield_10032
optioncustom
0%
0/30
Ciudad
customfield_10525
stringcustom
0%
0/30
Color de la incidencia
customfield_10059
stringcustom
0%
0/30
Comments
customfield_10973
numbercustom
0%
0/30
Compañero
customfield_10545
arraycustom
0%
0/30
Delivery progress
customfield_10974
stringcustom
0%
0/30
Delivery status
customfield_10976
stringcustom
0%
0/30
Departamento
customfield_10524
optioncustom
0%
0/30
Derecho
customfield_11395
arraycustom
0%
0/30
Design
customfield_11226
arraycustom
0%
0/30
Dirección de correo electrónico de la empresa
customfield_10536
stringcustom
0%
0/30
Dirección de correo electrónico personal
customfield_10540
stringcustom
0%
0/30
Dirección postal
customfield_10541
stringcustom
0%
0/30
Diseño
customfield_10114
arraycustom
0%
0/30
Encargados de responder
customfield_10073
arraycustom
0%
0/30
Epic Link
customfield_10008
anycustom
0%
0/30
Equipo
customfield_10535
stringcustom
0%
0/30
Estado residencial
customfield_10542
optioncustom
0%
0/30
Fecha de dimisión
customfield_10549
datecustom
0%
0/30
Fecha de finalización
customfield_10528
datetimecustom
0%
0/30
Fecha de inicio
customfield_10532
datecustom
0%
0/30
Fecha de inicio
customfield_10527
datetimecustom
0%
0/30
Fecha de nacimiento
customfield_10539
datecustom
0%
0/30
Fecha/hora de la sesión de orientación
customfield_10546
datetimecustom
0%
0/30
Final planificado
customfield_10081
datetimecustom
0%
0/30
Flagged
customfield_10018
arraycustom
0%
0/30
Focus Areas
customfield_10156
arraycustom
0%
0/30
Formaciones obligatorias
customfield_10547
arraycustom
0%
0/30
Formularios asociados al crear la actividad
customfield_11260
arraycustom
0%
0/30
Gerente
customfield_10529
arraycustom
0%
0/30
Goals
customfield_10117
arraycustom
0%
0/30
Gravedad
customfield_10076
optioncustom
0%
0/30
Grupos de aprobación
customfield_10074
arraycustom
0%
0/30
Hardware afectado
customfield_10075
stringcustom
0%
0/30
ID del empleado
customfield_10522
stringcustom
0%
0/30
Idea archived
customfield_10967
optioncustom
0%
0/30
Idea archived by
customfield_10970
arraycustom
0%
0/30
Idea archived on
customfield_10971
datetimecustom
0%
0/30
Incident manager
customfield_12005
usercustom
0%
0/30
Incidente grave
customfield_10122
stringcustom
0%
0/30
Inicio planificado
customfield_10080
datetimecustom
0%
0/30
Insights
customfield_10972
numbercustom
0%
0/30
Investigation reason
customfield_10039
optioncustom
0%
0/30
Issue color
customfield_11225
stringcustom
0%
0/30
Linked items
customfield_10975
numbercustom
0%
0/30
Locked forms
customfield_10092
numbercustom
0%
0/30
Necesidades en materia de accesibilidad
customfield_10544
stringcustom
0%
0/30
Nombre
customfield_10530
stringcustom
0%
0/30
Open forms
customfield_10090
numbercustom
0%
0/30
Operational categorization
customfield_10041
option-with-childcustom
0%
0/30
Organización
customfield_11394
arraycustom
0%
0/30
Organizations
customfield_10004
arraycustom
0%
0/30
Pending reason
customfield_10042
optioncustom
0%
0/30
Percepción
customfield_10116
arraycustom
0%
0/30
Plan de implementación
customfield_10077
stringcustom
0%
0/30
Plan de prueba
customfield_10079
stringcustom
0%
0/30
Plan de retroceso
customfield_10078
stringcustom
0%
0/30
Primer apellido
customfield_10538
stringcustom
0%
0/30
Product categorization
customfield_10040
option-with-childcustom
0%
0/30
Project overview key
customfield_10103
stringcustom
0%
0/30
Project overview status
customfield_10104
stringcustom
0%
0/30
Razón
customfield_10534
stringcustom
0%
0/30
Región
customfield_10543
optioncustom
0%
0/30
Request participants
customfield_10026
arraycustom
0%
0/30
Rol
customfield_10523
stringcustom
0%
0/30
Root cause
customfield_10043
stringcustom
0%
0/30
Satisfaction
customfield_10027
sd-feedbackcustom
0%
0/30
Satisfaction date
customfield_10028
datetimecustom
0%
0/30
Segundo apellido
customfield_10531
stringcustom
0%
0/30
Selector de usuarios
customfield_10533
arraycustom
0%
0/30
Servicios afectados
customfield_10067
arraycustom
0%
0/30
Source
customfield_10038
optioncustom
0%
0/30
Sprint
customfield_10010
arraycustom
0%
0/30
Start date
customfield_10057
datecustom
0%
0/30
Story point estimate
customfield_10058
numbercustom
0%
0/30
Submitted forms
customfield_10091
numbercustom
0%
0/30
Target end
customfield_10066
datecustom
0%
0/30
Target start
customfield_10065
datecustom
0%
0/30
Team
customfield_10001
teamcustom
0%
0/30
Tiempo para revisar un cambio normal
customfield_10082
sd-servicelevelagreementcustom
0%
0/30
Time to approve normal change
customfield_10050
sd-servicelevelagreementcustom
0%
0/30
Time to close after resolution
customfield_10049
sd-servicelevelagreementcustom
0%
0/30
Time to first response
customfield_10048
sd-servicelevelagreementcustom
0%
0/30
Time to resolution
customfield_10047
sd-servicelevelagreementcustom
0%
0/30
Tipo de empleo
customfield_10551
optioncustom
0%
0/30
Tipo de permiso
customfield_10526
optioncustom
0%
0/30
Tipo de solicitud
customfield_10537
optioncustom
0%
0/30
Total forms
customfield_10093
numbercustom
0%
0/30
Ubicación del empleado
customfield_10550
stringcustom
0%
0/30
Último día de trabajo
customfield_10548
datecustom
0%
0/30
Urgency
customfield_10037
optioncustom
0%
0/30
Vulnerabilidad
customfield_10115
anycustom
0%
0/30
Vulnerability
customfield_11227
anycustom
0%
0/30
Work category
customfield_10085
stringcustom
0%
0/30
Workaround
customfield_10044
stringcustom
0%
0/30
Affects versions
versions
arraysystem
0%
0/30
Due date
duedate
datesystem
0%
0/30
Environment
environment
stringsystem
0%
0/30
Fix versions
fixVersions
arraysystem
0%
0/30
Labels
labels
arraysystem
0%
0/30
Original estimate
timeoriginalestimate
numbersystem
0%
0/30
Remaining Estimate
timeestimate
numbersystem
0%
0/30
Security Level
security
securitylevelsystem
0%
0/30
Sub-tasks
subtasks
arraysystem
0%
0/30
Time Spent
timespent
numbersystem
0%
0/30
Time tracking
timetracking
timetrackingsystem
0%
0/30
Σ Original Estimate
aggregatetimeoriginalestimate
numbersystem
0%
0/30
Σ Remaining Estimate
aggregatetimeestimate
numbersystem
0%
0/30
Σ Time Spent
aggregatetimespent
numbersystem
0%
0/30